Customer Reviews for Duracell - Size 312 Brown Hearing Aid Batteries, 16/Pack (DURDA312B16ZM09)
Customer Rating
1
Simply NOT the longest lasting battery!
on April 25, 2016
Posted by: Marion
from Bradenton, FL, United States
I tried Duracell hearing aid batteries 312 for the first time today. Placed in the hearing aids at 8:45am and they were dead by 1:00p I was used to. Rayovac lasting about 11 days. Good bye duracell, welcome back rayovac.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell Customer Care, June 6, 2016
Hi Marion. Thanks for taking your time to write to us. That's unusual and we'd like to discuss this over the phone. When you have a moment, please give us a call at 1-800-551-2355 (Mon-Fri 9a-6p EST) and we'll help sort this out.
My experience has been that 5 out of 8 are either completely dead or low voltage that causes the hearing aid to "think" that it's a new battery, constantly sounding the "new battery" sound.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell Customer Care, April 12, 2016
Hi there,
We’re sorry to hear that. When you have a moment, give us a call at our toll free number 1-800-551-2355 (Monday-Friday 9am-6pm EST) so we can figure out what happened and help sort this out.