Customer reviews from Dymo.com
DYMO - LabelWriter 30254 Mailing Address Labels, 3-1/2" x 1-1/8", 130 Labels/Roll (30254) - Black On Clear
Average customer rating
2.4
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
19
4 Stars
6
3 Stars
2
2 Stars
3
1 Star
43
4%of customers recommend this product.
(
1 out of
27)
Customer Reviews for DYMO - LabelWriter 30254 Mailing Address Labels, 3-1/2" x 1-1/8", 130 Labels/Roll (30254) - Black On Clear
Customer Rating
1
Stay away from the LabelWriter 550.
on August 1, 2023
Posted by: justaguy
from USA
Stay away from the LabelWriter 550. If you have a 450, cherish it and love it. The 550 will only take labels with the RFID chip on the roll that Dymo sells for ridiculous amounts. I'll repeat once more. Stay away from the LabelWriter 550.
No, I would not recommend this to a friend.
Response from Dymo.comBy Bianca, DYMO, August 1, 2023
Hello.
We sincerely apologize for the inconvenience caused. We recommend DYMO authentic labels as we can guarantee they will work well with the printer without issue. Our labels reduce issues such as excessive feeding, label jams, and misaligned printing.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. We recommend DYMO authentic labels as we can guarantee they will work well with the printer without issue. Our labels reduce issues such as excessive feeding, label jams, and misaligned printing.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
on July 14, 2023
Posted by: Labelist
from Washington State Olympic Peninsula
I have just had an unexpected breach in my use of the Dymo Labelwriter Turbo 450. I have used it for years with great success. Suddenly it was nonresponsive. I installed my back up newer version and found the same thing. The company on asking for help, suggested that I should uninstall and reinstall the program. The program download is absolute garbage. The program is non friendly. I Dislike everything about it. I have a computer and label maker to make my life easier. NOT SO NOW!
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, July 17, 2023
Hello.
We sincerely apologize for the inconvenience caused. Please know that we have two different kinds of software, that is DYMO Connect and DYMO Label. The DYMO Label Software is our old software that still works even though it is obsolete. You can download either one on our website.
To install the version that you prefer, please go to dymo.com>Support>Download Software>Not Sure Which Software To Choose>Compatibility Chart.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. Please know that we have two different kinds of software, that is DYMO Connect and DYMO Label. The DYMO Label Software is our old software that still works even though it is obsolete. You can download either one on our website.
To install the version that you prefer, please go to dymo.com>Support>Download Software>Not Sure Which Software To Choose>Compatibility Chart.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
does not recognize its authentic labels
on June 12, 2023
Posted by: tasena
Impossible to load labels - the device does not recognize its authentic labels, for a few seconds status updates to Labels recognized, and then to empty - hence not possible to use the device. I have tried 4 different rolls to see if it's about the particular roll - no chance. Despite it is loaded with Dymo authentic labels, I can not use the printer anymore (gave up after several support calls, etc - not worth the fight. Stay away!
Response from Dymo.comBy Cynthia, Dymo, June 13, 2023
Hello.
We sincerely apologize for the inconvenience caused and for letting you down. When the labels are not inserted correctly, we recommend watching our Youtube videos on our channel on how to insert them properly.
The holes between each label and the next are supposed to be on your left side when you are looking at the printer. The sticker has to face down while the backing paper is facing up.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused and for letting you down. When the labels are not inserted correctly, we recommend watching our Youtube videos on our channel on how to insert them properly.
The holes between each label and the next are supposed to be on your left side when you are looking at the printer. The sticker has to face down while the backing paper is facing up.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Proprietary Labels are for greedy companies
on May 9, 2023
Posted by: Mike857
I will never purchase Dymo products again. Using proprietary labels is unacceptable. We used to buy up to 10 printers a year and 100's of rolls of labels. No longer. This is because of your greed.
Response from Dymo.comBy Cynthia, Dymo, May 10, 2023
Hi Mike.
We sincerely apologize for the inconvenience caused. We recommend using our DYMO authentic labels as we can guarantee that they provide the best user experience. Using our labels also reduces issues such as label jams, excessive feeding, and misaligned printing.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. We recommend using our DYMO authentic labels as we can guarantee that they provide the best user experience. Using our labels also reduces issues such as label jams, excessive feeding, and misaligned printing.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
NEVER WORKS
on May 6, 2023
Posted by: thatguy1911
I bought 2 of 5XL printers and one works flawlessly and the other is nothing more than a nightmare it never picks up the DYMO labels i bought. I do not recommend this product to anyone. 0/5 stars.
Response from Dymo.comBy Cynthia, Dymo, May 8, 2023
Hello.
We sincerely apologize for the inconvenience caused.
Please try power cycling the device by removing the labels, power adapter and USB cable from the printer. Press the power button 15 times. Connect the power, turn the printer on and Insert you labels, connect the USB cable and try to print a label.
If the issue persists, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
Please try power cycling the device by removing the labels, power adapter and USB cable from the printer. Press the power button 15 times. Connect the power, turn the printer on and Insert you labels, connect the USB cable and try to print a label.
If the issue persists, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Stay away
on April 19, 2023
Posted by: TonytheDSI
My IT Manager came up to set it up - Couldn't transfer my files. To add a new address is not easy and it looks like I can only save 20 labels, editing or deleting duplicates is impossible. I went from a 330 to the 550 wish I had the 330 back if I could bring it back to life along with its easy use software,
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, April 20, 2023
Hi Tony.
We sincerely apologize for the inconvenience caused.
Since you were using our DYMO Label Software before, it is possible to transfer you whole Address Book into Dymo Connect. Please make sure you have DYMO Connect version 1.4.3 installed first, then click File>Manage Contacts, click on My Contacts and select Import from DYMO Label.
After successfully browsing and importing your Address Book, go back to DYMO Connect, select ADD and choose Address, you will see Manage Contacts on your left side, select your Address Book from the drop-down and choose the address you want to print.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
Since you were using our DYMO Label Software before, it is possible to transfer you whole Address Book into Dymo Connect. Please make sure you have DYMO Connect version 1.4.3 installed first, then click File>Manage Contacts, click on My Contacts and select Import from DYMO Label.
After successfully browsing and importing your Address Book, go back to DYMO Connect, select ADD and choose Address, you will see Manage Contacts on your left side, select your Address Book from the drop-down and choose the address you want to print.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Horrible
on April 18, 2023
Posted by: Diego M
Unable to detect labels. Waste labels just trying to get this thing to work. Poor quality.
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, April 20, 2023
Hi Diego.
We sincerely apologize for the inconvenience caused.
To resolve the issue, please power cycle the printer by removing the labels, power adapter, and USB cable and then pressing the power button 15 times after that. Insert the power, turn the printer on and then insert the labels making sure the holes are aligned all the way to the left side. Press the forward button to feed one label through, and then try to print a label.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
To resolve the issue, please power cycle the printer by removing the labels, power adapter, and USB cable and then pressing the power button 15 times after that. Insert the power, turn the printer on and then insert the labels making sure the holes are aligned all the way to the left side. Press the forward button to feed one label through, and then try to print a label.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Bad - Do not recommend.
on April 11, 2023
Posted by: Daniel1520
I get the dreaded "Unknown Label detected" when using the Dymo labels. Have to shut it off and turn it on then it works for a few before going back into a broken state. Clearly by all the other reviews the company has a problem they badly need to fix. Should not be this many issues.
No, I would not recommend this to a friend.
Response from Dymo.comBy Satya, DYMO, April 12, 2023
Hi Daniel,
We apologize for the inconvenience you are experiencing with our new label rolls. "Unknown Labels detected" this error is given when old DYMO labels are used which are manufactured before April 2020 as they have no RFID chip in them. Only labels which are manufactured after April 2020 are compatible with 5 series printers and gives no error. However, we appreciate your feedback which helps us in improving our products.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We apologize for the inconvenience you are experiencing with our new label rolls. "Unknown Labels detected" this error is given when old DYMO labels are used which are manufactured before April 2020 as they have no RFID chip in them. Only labels which are manufactured after April 2020 are compatible with 5 series printers and gives no error. However, we appreciate your feedback which helps us in improving our products.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com