Customer Reviews for DYMO - LabelWriter 30254 Mailing Address Labels, 3-1/2" x 1-1/8", 130 Labels/Roll (30254) - Black On Clear
Customer Rating
1
The Worst
on October 30, 2023
Posted by: user12376
These almost never work. Get ready to spend hours troubleshooting genuine label recognition
Response from Dymo.comBy DYMO NA, October 31, 2023
Hello. Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the inconvenience caused. In this case, we would like to recommend cleaning the printer sensors. Please go to dymo.com > Support > DYMO Help Center and search for LabelWriter cleaning for the 5 series.
In addition, please ensure your computer's region setting is selected for the right region or country and that your software is updated.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
these label maker require an special RFID chip to be included on the labels or they will not work on your label maker. They have a spiel they will give you (see below reviews) about how these labels work better but its only so they can inflate the cost of their labels and make you purchase them from them. I have three 450s never had a problem with any of them but ill be returning this label maker ad looking for a different product. Weve used dymo for 10 years but i will be switching brands.
Response from Dymo.comBy DYMO NA, October 9, 2023
Hello.
We are sorry for the inconvenience caused.
We appreciate you taking the time to provide us with your thoughtful feedback. We greatly value our consumers’ insights, all feedback is valuable to us and it will be shared with our product development teams for consideration.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
from Coast of California, Alaska, Oregon, Washington
I work on a ship at sea, pretty poor that I have a bunch of blue label boxes that are essential useless, spend the extra money and buy anything else. To top it off, as soon as the new labels were loaded it printed off 14 new labels and a bunch of ABC test sheets, yes the app was open and there was no way to readily cancel.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, DYMO NA, October 5, 2023
Hello.
We sincerely apologize for the inconvenience caused by our labels. If you are using a LabelWriter 5 series printer and you have our old DYMO labels, kindly reach our to us directly so that we can assist you. It is possible that you may have clicked on the print button multiple times, thereby sending multiple print jobs to the queue that ended up printing as soon as you connected the printer.
Please make sure the print queue is empty before connecting the printer to the computer.
If you have more feedback, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
I love Dymo labels and have used them for years. When my old Dymo label quit working earlier this year, I upgraded to the Dymo LabelWriter 5XL. I have had nothing but issues with it!!! I only used authentic Dymo labels and continue to get "not in printer" errors when in fact labels are in the printer. Power off and back on over and over again and nothing happens. This is unacceptable and I would NOT recommend this product to anyone unless you want a LOT of stress in your life. I'm too busy at work to wait on this label printer to decide to work. Researching other products for a replacement.
Response from Dymo.comBy Cynthia, Dymo, September 27, 2023
Hello.
We sincerely apologize for the inconvenience caused by our product. Please make sure that the DYMO labels used have a white inner core with DYMO written in blue. We recommend power cycling the printer first by removing the labels, power and USB cables. Press the power button 15 times then connect the power cable, insert the labels making sure they are aligned all the way to the left. Once the light is solid and you are able to feed one blank label, please connect the USB cable and try to print a label.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Not sure why such bad reviews, but they work perfect for my work. I mail out hundreds of letters/packages a month and much easier than writing the return address each time. Highly recommend...
Lots of problems with these labels. I am using the appropriate labels and the label writer often does not recognize them.
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, September 20, 2023
Hello.
We sincerely apologize for the inconvenience caused.
If the labels are not being detected and they are authentic labels manufactured after April 2020. We recommend cleaning the sensors as they may be dirty and thus preventing the labels from being detected properly. Kindly navigate to our Help Center in dymo.com for a guide on how to clean the printer.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
The 550 Turbo will only recognize certain label sizes, it gives me an error when I try using the DYMO brand 28mm x 89mm. It is so frustrating.
Response from Dymo.comBy Bianca, DYMO, September 7, 2023
Hello.
We sincerely apologize for the inconvenience caused. Thank you for sharing your feedback with us.
We would like to inform you that LabelWriter 5 series printers are compatible with all DYMO Labels manufactured after April 2020.
To determine if your labels are compatible with the LabelWriter 5 series, please check the packaging or the core of the labels. If the packaging is blue with two black dots next to the barcode or green with the recycling sign at the left bottom corner of the front part of the package, then the labels are compatible. Additionally, if there is a DYMO logo on the core of the labels, they are compatible with the LabelWriter 5 series.
If your labels are compatible, please power cycle the printer by removing the power, labels, and USB cable. Press the power button 15 times. Re-connect the power, insert the labels making sure they are aligned all the way to the left and the perforations are on your left side. Press the forward button to feed one label then connect the USB cable and try to print a label.
Furthermore, if the steps do not work, we recommend cleaning the printer sensors by following the step-by-step instructions on our Help Center. Then set your computer setting region to the United States and Uninstall and reinstall DYMO Connect Software version 1.4.3.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
I purchased the DYMO Labelwriter 450 Twin Turbo two years ago and used it constantly. It was fantastic. Then DYMO decided to "upgrade" the software, and that is when it stopped being used. I kept the old software on my laptop even though it would automatically look for a software update, which I had to stop manually. Then one day, my laptop acted up, and I had to reinstall my operating system on it, thus ruining my workaround for the DYMO modern software. Now that I have lost the old software, I cannot figure out how to create or import contacts and have them printed with a bar code to help the USPS deliver them. I can't be the only one extremely unhappy with their software.
No, I would not recommend this to a friend.
Response from Dymo.comBy Bianca, DYMO, August 22, 2023
Hello.
We sincerely apologize for the inconvenience caused. Thank you for sharing your feedback with us.
The DYMO label Software which is the older software version and you can download this software on your new computer from dymo.com>Support>Download Software>Not sure which software to choose>Compatibility chart> Select DYMO Label Software version based on the Operating System your computer has.
In addition, you can create and import contact and data from the DYMO Label Software. You can find the simplified guide on how to do this on dymo.com>Support>Dymo Help Center>Software>How to use DYMO Label Softwarev8.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.