Customer reviews from Dymo.com
DYMO - LabelWriter 30254 Mailing Address Labels, 3-1/2" x 1-1/8", 130 Labels/Roll (30254) - Black On Clear
Average customer rating
2.4
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
19
4 Stars
6
3 Stars
2
2 Stars
3
1 Star
43
4%of customers recommend this product.
(
1 out of
27)
Customer Reviews for DYMO - LabelWriter 30254 Mailing Address Labels, 3-1/2" x 1-1/8", 130 Labels/Roll (30254) - Black On Clear
Customer Rating
1
AVOID ALL DYMO PRODUCTS and PAS IT ON!
on January 28, 2024
Posted by: Disgusted
from Tampa
Because I had my Dymo 450 Twin Turbo for more than 30 years and it worked flawlessly, until it recently broke, I bought it without looking at and comments here. What a MISTAKE! MIGHT AS WELL HAVE THROWN THE MONEY WAY! I am a journalist for a daily newspaper and TV. RECOMMENDING in print and on the air to AVOID buying ANY DYMO product and DUMP their stock before it CRASHES -- ANY company that puts its consumers LAST and redesigns its products deserves to go belly up right away! Their new products SUCK! I would rate this -10!
Response from Dymo.comBy DYMO NA, January 29, 2024
Hello.
We apologize that our product has not met your expectations. Your feedback is valuable to us and therefore we will be glad to assist you with any issues that you are facing with any of our devices as we are committed to making sure we turn your experience around to a rather delightful one
If you require further assistance, please do not hesitate to get in touch with us directly.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We apologize that our product has not met your expectations. Your feedback is valuable to us and therefore we will be glad to assist you with any issues that you are facing with any of our devices as we are committed to making sure we turn your experience around to a rather delightful one
If you require further assistance, please do not hesitate to get in touch with us directly.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Software does not work
on January 26, 2024
Posted by: Jeff A
Constant issues with this product. When swapping labels out to different sizes, the RFID chip doesn't read half the time. I'm using genuine labels but I have to throw away at least half the rolls. Margins don't work when printing from internet browser so I can never align the text. This product used to work well. My company has hundreds of these printers, I don't understand how Dymo can screw it up so badly.
Response from Dymo.comBy DYMO NA, January 29, 2024
Hello Jeff.
Thank you for contacting us and sharing your feedback with us.
If your labels are compatible, please power cycle the printer by removing the power, labels, and USB cable. Press the power button 15 times. Re-connect the power and insert the labels, making sure they are aligned all the way to the left and the perforations are on your left side. Press the forward button to feed one label, then connect the USB cable and try to print a label.
Furthermore, if the steps do not work, we recommend cleaning the printer sensors by following the step-by-step instructions on our website, dymo.com > Support > Help Center > LabelWriter > How to Clean My LabelWriter 5 Series Printer. Then set your computer setting region to the United States.
To resolve the misaligned printing issue from third-party software, kindly ensure the correct paper size is selected from the software or website you are printing from.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us and sharing your feedback with us.
If your labels are compatible, please power cycle the printer by removing the power, labels, and USB cable. Press the power button 15 times. Re-connect the power and insert the labels, making sure they are aligned all the way to the left and the perforations are on your left side. Press the forward button to feed one label, then connect the USB cable and try to print a label.
Furthermore, if the steps do not work, we recommend cleaning the printer sensors by following the step-by-step instructions on our website, dymo.com > Support > Help Center > LabelWriter > How to Clean My LabelWriter 5 Series Printer. Then set your computer setting region to the United States.
To resolve the misaligned printing issue from third-party software, kindly ensure the correct paper size is selected from the software or website you are printing from.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
550 turbo is the worst
on January 18, 2024
Posted by: Magnolia
the old DYMO is great but this 550 turbo is a disaster, software is difficult to work with and labels are not reading
DYMO or not DYMO .
DYMO or not DYMO .
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, January 22, 2024
Hello.
We sincerely apologize for the inconvenience caused. Thank you for sharing your feedback with us.
We would like to inform you that LabelWriter 5 series printers are compatible with all DYMO labels manufactured after April 2020.
To determine if your labels are compatible with the LabelWriter 5 series, please check the packaging or the core of the labels. If the packaging is blue with two black dots next to the barcode or green with the recycling sign at the left bottom corner of the front part of the package, then the labels are compatible. Additionally, if there is a DYMO logo on the core of the labels, they are compatible with the LabelWriter 5 series.
If your labels are compatible, please power cycle the printer by removing the power, labels, and USB cable. Press the power button 15 times. Re-connect the power and insert the labels, making sure they are aligned to the left side and the perforations are on your left side. Press the forward button to feed one label, then connect the USB cable and try to print a label.
Furthermore, if the steps do not work, we recommend cleaning the printer sensors by following the step-by-step instructions on our Help Center. Then set your computer setting region to the United States, and uninstall and reinstall DYMO Connect Software version 1.4.3.
We recommend using DYMO authentic labels as they reduce issues such as misaligned printing, excessive feeding, and label jams. We also guarantee that our labels will provide you with the best user experience.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. Thank you for sharing your feedback with us.
We would like to inform you that LabelWriter 5 series printers are compatible with all DYMO labels manufactured after April 2020.
To determine if your labels are compatible with the LabelWriter 5 series, please check the packaging or the core of the labels. If the packaging is blue with two black dots next to the barcode or green with the recycling sign at the left bottom corner of the front part of the package, then the labels are compatible. Additionally, if there is a DYMO logo on the core of the labels, they are compatible with the LabelWriter 5 series.
If your labels are compatible, please power cycle the printer by removing the power, labels, and USB cable. Press the power button 15 times. Re-connect the power and insert the labels, making sure they are aligned to the left side and the perforations are on your left side. Press the forward button to feed one label, then connect the USB cable and try to print a label.
Furthermore, if the steps do not work, we recommend cleaning the printer sensors by following the step-by-step instructions on our Help Center. Then set your computer setting region to the United States, and uninstall and reinstall DYMO Connect Software version 1.4.3.
We recommend using DYMO authentic labels as they reduce issues such as misaligned printing, excessive feeding, and label jams. We also guarantee that our labels will provide you with the best user experience.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
WARNING DO NOT BUY
on January 1, 2024
Posted by: Green Lite Health
from athens,tn
we have printed off 10s of thousands of labels on the dymo 450, then the dymo makers decided to mess with it. hey guys if its not broke dont fix it. ill be looking for a new label maker this one is terrible. DO NOT BUY!!
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, January 2, 2024
Hello.
We apologize that our product has not met your expectations. Your feedback is valuable to us and therefore we will be glad to assist you with any issues that you are facing with our device.
If you require further assistance, please do not hesitate to get in touch with us directly.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We apologize that our product has not met your expectations. Your feedback is valuable to us and therefore we will be glad to assist you with any issues that you are facing with our device.
If you require further assistance, please do not hesitate to get in touch with us directly.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
error message error message,
on December 28, 2023
Posted by: geno8787
from scottsdale az
after having this for one year, now the machine will not recognize the labels that go with the machine, I have spent way to much time trying to re download now time to throw this in the trash
Response from Dymo.comBy DYMO NA, December 29, 2023
Hello.
We sincerely apologize for the inconvenience caused. Please know that we will forward the information to the appropriate department for further review. Kindly contact us directly so that we can help resolve the issue for you.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. Please know that we will forward the information to the appropriate department for further review. Kindly contact us directly so that we can help resolve the issue for you.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
TERRIBLE, PRETTY SURE THE REJECT AI CREATED THIS
on December 12, 2023
Posted by: KATHLEE
TERRIBLE! RUN, DO NOT EVEN INVEST IN THIS MACHINE
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, December 13, 2023
Hello Kathlee. Thank you for contacting us.
We sincerely apologize for the inconvenience caused.
We recommend using DYMO authentic labels as they reduce issues such as misaligned printing, excessive feeding, and label jams. We also guarantee that our labels will provide you with the best user experience.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
We recommend using DYMO authentic labels as they reduce issues such as misaligned printing, excessive feeding, and label jams. We also guarantee that our labels will provide you with the best user experience.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Piece of crap
on November 8, 2023
Posted by: Piece of crap
Changed to a bigger sized label now it does not recognize the the labels at all unfortunately, I purchased three more units for gifts to my family members, total piece of crap and completely regret it because there is no fix for a recognizing the labels I will never buy from this company again
Response from Dymo.comBy DYMO NA, November 8, 2023
Hello.
We are sorry for the inconvenience caused.
If your LabelWriter is not detecting labels, we recommend performing the troubleshooting steps listed in our Help Center. Please go to dymo.com>Support>DYMO Help Center>LabelWriter 5 series - Unknown label detected/Labels not detected, follow the instructions listed and this should resolve the issue.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We are sorry for the inconvenience caused.
If your LabelWriter is not detecting labels, we recommend performing the troubleshooting steps listed in our Help Center. Please go to dymo.com>Support>DYMO Help Center>LabelWriter 5 series - Unknown label detected/Labels not detected, follow the instructions listed and this should resolve the issue.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
there aren't any great features
on November 6, 2023
Posted by: Bob 72
i bought this dymo 450 twin turbo is a pain the neck. I can't tell you how many times it has failed to run i had to check the usb cord many times and the power cord.
Response from Dymo.comBy DYMO NA, November 8, 2023
Hello.
We are sorry for the inconvenience caused.
If the LabelWriter 450Twin Turbo is not working properly, we recommend performing the troubleshooting steps listed in our Help Center. Please go to dymo.com>Support>DYMO Help Center>Why am I receiving an error while printing on Windows/Mac?, follow the instructions listed and this should resolve the issue with the printer not printing.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We are sorry for the inconvenience caused.
If the LabelWriter 450Twin Turbo is not working properly, we recommend performing the troubleshooting steps listed in our Help Center. Please go to dymo.com>Support>DYMO Help Center>Why am I receiving an error while printing on Windows/Mac?, follow the instructions listed and this should resolve the issue with the printer not printing.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com