Customer reviews from Dymo.com
DYMO - LabelWriter 30254 Mailing Address Labels, 3-1/2" x 1-1/8", 130 Labels/Roll (30254) - Black On Clear
Average customer rating
2.4
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
19
4 Stars
6
3 Stars
2
2 Stars
3
1 Star
43
4%of customers recommend this product.
(
1 out of
27)
Customer Reviews for DYMO - LabelWriter 30254 Mailing Address Labels, 3-1/2" x 1-1/8", 130 Labels/Roll (30254) - Black On Clear
Customer Rating
1
difficult to use software
on October 3, 2024
Posted by: michaelll
from Seymour CT
I have been using the Dymo Label writer which works fine but the new software is atrocious, so difficult to use and understand, labels print with random size font after the size "auto" was chosen, I never had a problem with the previous version of the software, this version is lousy, please help.
Response from Dymo.comBy DYMO NA, October 8, 2024
Hello Michael.
Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the inconvenience you are experiencing using our software.
For smooth navigation of our software, we recommend following the software user guide on help.dymo.com. You can find it under Software > How to Use DYMO Connect for Desktop. The guide provides a step-by-step process for using all the features of our DYMO software.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the inconvenience you are experiencing using our software.
For smooth navigation of our software, we recommend following the software user guide on help.dymo.com. You can find it under Software > How to Use DYMO Connect for Desktop. The guide provides a step-by-step process for using all the features of our DYMO software.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Waste of money / Does not Work / Do not Buy
on September 3, 2024
Posted by: BrokenDRM
from charlotte nc
Waste of Money. The Dymo labels with RF chip are not recognized by my Labelwriter 550. I purchased two and neither are recognized by the printer.
Do not buy the these labels or the printer until DYMO works out the bugs.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, September 4, 2024
Hello.
We sincerely apologize for the inconvenience caused. Thank you for sharing your feedback with us.
To resolve this issue, Please follow these steps to troubleshoot the printer:
1. If your labels are compatible, please power cycle the printer by first removing the power and USB cables from the printer.
2. Press the power button 15 times, and then reconnect the power. Ensure the printer power adapter is directly connected to an electrical wall socket and not to a power-saving device or power surge protector.
3. Insert the labels, making sure they are aligned to the left and the perforations are on the left side.
4. Press the forward button to feed one label, and then connect the USB cable.
5. Try to print a label.
Furthermore, if the steps do not work, we recommend cleaning the printer sensors by visiting help.dymo.com > Label Writer > How to clean my LabelWriter 5 series. Then set your computer setting region to the United States.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. Thank you for sharing your feedback with us.
To resolve this issue, Please follow these steps to troubleshoot the printer:
1. If your labels are compatible, please power cycle the printer by first removing the power and USB cables from the printer.
2. Press the power button 15 times, and then reconnect the power. Ensure the printer power adapter is directly connected to an electrical wall socket and not to a power-saving device or power surge protector.
3. Insert the labels, making sure they are aligned to the left and the perforations are on the left side.
4. Press the forward button to feed one label, and then connect the USB cable.
5. Try to print a label.
Furthermore, if the steps do not work, we recommend cleaning the printer sensors by visiting help.dymo.com > Label Writer > How to clean my LabelWriter 5 series. Then set your computer setting region to the United States.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
No Long Good
on July 27, 2024
Posted by: doc T
DYMO Used to be THE Rx Label printer without equal. Since they started the bar code BS its junk. Looking for a company that doesn't fix what WASNT broken!
Response from Dymo.comBy DYMO NA, July 29, 2024
Hello.
Thank you for your feedback, we appreciate it as it is valuable to us.
We sincerely apologize for the inconvenience caused. We would like to kindly inform you that our LabelWriter 5 series printers were designed to work with DYMO Authentic labels only, to prevent issues such as excessive feeding, label jams, and misaligned printing. Our labels will provide the best user experience.
If you have more questions or feedback, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for your feedback, we appreciate it as it is valuable to us.
We sincerely apologize for the inconvenience caused. We would like to kindly inform you that our LabelWriter 5 series printers were designed to work with DYMO Authentic labels only, to prevent issues such as excessive feeding, label jams, and misaligned printing. Our labels will provide the best user experience.
If you have more questions or feedback, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Purchase a different label maker/ barcode reader
on July 25, 2024
Posted by: Label Writer 550 Turbo
from Cincinnati OH
We are using the Dymo brand labels and they are not working. We purchased more Dymo labels and they still do not work. I can get 1-2 labels to print but then it says we are out of labels even though we have a full roll!
Response from Dymo.comBy DYMO NA, July 26, 2024
Hello.
Thank you for contacting us and sharing your feedback with us.
We apologize for the inconvenience caused by our product. We expect the best from our products and it seems, on this occasion, we have let you down.
To resolve the issue you are experiencing please visit DYMO.com > Support> DYMO help center > LabelWriter > Why am I receiving an error while printing on Windows/ Mac.
Additionally, we highly recommend cleaning the sensors of the printer for seamless printing. To do this, please navigate to DYMO.com > Support> DYMO help center > LabelWriter > How to clean my LabelWriter.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us and sharing your feedback with us.
We apologize for the inconvenience caused by our product. We expect the best from our products and it seems, on this occasion, we have let you down.
To resolve the issue you are experiencing please visit DYMO.com > Support> DYMO help center > LabelWriter > Why am I receiving an error while printing on Windows/ Mac.
Additionally, we highly recommend cleaning the sensors of the printer for seamless printing. To do this, please navigate to DYMO.com > Support> DYMO help center > LabelWriter > How to clean my LabelWriter.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
3
Labels are OK
on June 7, 2024
Posted by: drol343
from Mid West
The labels are OK. No major issues. They do fade quicly if exposed to sun.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, June 7, 2024
Hello.
Thank you for contacting us and sharing your feedback with us.
We are very sorry for the inconvenience caused. We aim to provide our consumers with the best product, and in this case, we have let you down. We sincerely apologize for that. Please be assured that this information will be forwarded to the appropriate department for further review.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us and sharing your feedback with us.
We are very sorry for the inconvenience caused. We aim to provide our consumers with the best product, and in this case, we have let you down. We sincerely apologize for that. Please be assured that this information will be forwarded to the appropriate department for further review.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Don't Buy
on April 8, 2024
Posted by: IDontDymoNoMo
from CA
Shame on you Dymo! You had such a great product for a long time. You went and ruined it! This RFID on the label thing is a JOKE! Who cares if we jam the machine we purchased. If we want to use 3rd party labels, it should be on us. Not a decision for DYMO! Shameful!
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, April 11, 2024
Hello. Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department.
We sincerely apologize for the inconvenience caused. We would like to kindly inform you that our LabelWriter 5 series printers were designed to work with DYMO Authentic labels only, as we can vouch for the quality of our labels.
If you have more questions or feedback, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. We would like to kindly inform you that our LabelWriter 5 series printers were designed to work with DYMO Authentic labels only, as we can vouch for the quality of our labels.
If you have more questions or feedback, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
TERRIBLE
on April 3, 2024
Posted by: compass
absolute garbage, far far FAR worse than the off brand and 20 times the price. The fact that these are the only option means we have gotten rid of our DYMO printers and will never buy another.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, April 5, 2024
Hello. Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the inconvenience caused.Please be aware that your feedback about the price of our label will be forwarded to the appropriate department for further review.
We will be happy to assist you if you could please reach out to us directly.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.Please be aware that your feedback about the price of our label will be forwarded to the appropriate department for further review.
We will be happy to assist you if you could please reach out to us directly.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Dymo wont recognize and Dymo Connect crashes
on April 3, 2024
Posted by: Ariel
from New Jersey
Broken record: I don't know why I am even bothering to write this as I AM using Dymo brand labels since I "upgraded" to the 550 turbo...and switching between this label and a larger one ends up wasting tons of labels until it is finally recognized. To make it worse, the Dymo connect software has crashed three times just in the time frame that I have been looking at reviews.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, April 4, 2024
Hi Ariel. Thank you for contacting us and sharing your honest feedback with us.
We sincerely apologize for the inconvenience you are experiencing with our products.
To resolve the labels not being detected, kindly visit dymo.com > Support > DYMO Help Center > LabelWriter > How to clean my LableWriter 5 Series printer to improve the printer sensor performance.
Regarding the DYMO Connect software crashing unexpectedly, we would be happy to assist you in resolving the issue if you could please reach out to us directly.
Lastly, please be informed that your feedback about the price of our labels will be forwarded to the appropriate department for further review.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience you are experiencing with our products.
To resolve the labels not being detected, kindly visit dymo.com > Support > DYMO Help Center > LabelWriter > How to clean my LableWriter 5 Series printer to improve the printer sensor performance.
Regarding the DYMO Connect software crashing unexpectedly, we would be happy to assist you in resolving the issue if you could please reach out to us directly.
Lastly, please be informed that your feedback about the price of our labels will be forwarded to the appropriate department for further review.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com