Customer reviews from fellowes.com
Fellowes - Powershred 11C, 11 Sheet Cross Cut Paper Shredder - Black
Average customer rating
4.6
(125 Reviews)
Rating breakdown 125 reviews
5 Stars
94
4 Stars
22
3 Stars
1
2 Stars
2
1 Star
6
94%of customers recommend this product.
(
117 out of
125)
Customer Reviews for Fellowes - Powershred 11C, 11 Sheet Cross Cut Paper Shredder - Black
Customer Rating
2
Locked up
on September 25, 2017
Posted by: rccc
It's locked up. Small pieces of paper (receipts from purchases; one at a time) have locked it down. The 5 minute run time I guess has locked it down for 30 minutes but it got me after only 2 minutes. I've waited 45 minutes. It will run in reverse but not forward. There's nothing in it Heading back to the store for a refund and a selection of another brand.
Cons: locked up after only 2 minutes of run time
No, I would not recommend this to a friend.
Response from fellowes.comBy AS, CS, September 26, 2017
Hell rccc, sometimes small pieces of paper can interfere with the sensors on the machine which can trigger a situation in which your shredder will only run in reverse- this sounds exactly like what you experienced. We are sorry for the trouble and sorry that you nave exchanged your machine for another brand.
Written by a customer while visiting fellowes.com
Customer Rating
5
secure shredding!
on September 24, 2017
Posted by: marvg55
i was being bombarded by too much junk mail (but then, who isn't?!!) and could not keep up with the stacks of mail. i have always recycled all paper before and it became a real time-consuming chore after a while. with this great shredder, it cuts my recycling time at least by half to three-quarters! not only does this expedite my recycling, but shredding helps to securely chop my info on any sensitive letters or documents! i would recommend this shredder also because it has enough power to tackle 11 sheets of paper at once and can also handle old credit cards.
Pros: Jam Resistance, Quality Construction, Quiet Operation, Safety Features, Secure Cut Size, Service Guarantee, Sheet Capacity, Shreds Credit Cards, Staples and CDs
I would recommend this to a friend!
Response from fellowes.comBy AS, CS, September 25, 2017
We are so happy that our 11C has helped to make your recycling process so much easier!!
Written by a customer while visiting fellowes.com
Customer Rating
5
Powerful shredder
on September 20, 2017
Posted by: GrandmaM
This shredder is very powerful compared to previous brands owned and is used on a daily basis in our home.
Pros: Jam Resistance, Quality Construction, Safety Features, Secure Cut Size, Service Guarantee, Sheet Capacity, Shreds Credit Cards, Staples and CDs, Warranty
Cons: Quiet Operation
I would recommend this to a friend!
Response from fellowes.comBy AS, CS, September 21, 2017
Thank you for choosing Fellowes and our 11C shredder!
Written by a customer while visiting fellowes.com
Customer Rating
5
Not too shabby
on September 5, 2017
Posted by: Houston
I purchased this item to shred a lot of papers with sensitive information. Took about 15 minutes and ended up shredding 2 buckets worth of paper. not loud and cuts amazingly. Reverse function could be better but the safety lock and shredding part is perfect.
Pros: Jam Resistance, Mess Reduction, Quality Construction, Quiet Operation, Safety Features, Secure Cut Size, Service Guarantee, Sheet Capacity, Shreds Credit Cards, Staples and CDs, Warranty
Cons: reverse function
I would recommend this to a friend!
Response from fellowes.comBy CN, CS, September 5, 2017
Thank you for the great review! Please note the daily recommended usage rating listed in the user guide. Staying within the recommended usage and maintaining the unit with shredder oil as directed in the maintenance section will keep your unit functioning at full capacity for years to come! Should you have any questions, please do not hesitate to call our Customer Care Center at 1.800.945.4545, M-F, 7am-7pm CST.
Written by a customer while visiting fellowes.com
Customer Rating
5
Very Happy
on August 18, 2017
Posted by: glasj2002
I wasn't really sure what to expect when I bought this shredder. I thought it would be cheaply made and would not perform well. I was pleasantly surprised when I un-boxed it. It is built solidly. So far, it has performed very well. I typically don't max it out at 11 sheets but I was doing five sheets at a time and it was flawless. I also have shredded several credit/other cards and I worried about what would happen but it performed without issue. I hope I continue to have the same performance for years to come. I am very pleased with my purchase.
Pros: Jam Resistance, Mess Reduction, Quality Construction, Safety Features, Secure Cut Size, Service Guarantee, Sheet Capacity, Shreds Credit Cards, Staples and CDs, Warranty
I would recommend this to a friend!
Response from fellowes.comBy AS, CS, August 20, 2017
Our W11C is definitely a fan favorite and we are happy that you are so pleased with your choice :)
Written by a customer while visiting fellowes.com
Customer Rating
5
Awesome buy
on August 18, 2017
Posted by: Logiebear
This machine is powerful enough to get the job done, and compact enough to be tucked neatly under my desk! I'm very happy with it so far. Cheers!
Pros: Quality Construction
Cons: none
I would recommend this to a friend!
Response from fellowes.comBy AS, CS, August 20, 2017
We know that you have many choices when it comes to selecting a shredder and we thank you for choosing our 11C!
Written by a customer while visiting fellowes.com
Customer Rating
5
Best Shredder Purchase Ever.
on August 13, 2017
Posted by: Jim315
Excellent shredding, and quiet operation. Auto shut off. Good value for the price. Very pleased with this purchase.
Pros: Jam Resistance, Mess Reduction, Quality Construction, Quiet Operation, Safety Features, Secure Cut Size, Sheet Capacity, Shreds Credit Cards, Staples and CDs
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
4
Love Fellowes
on August 8, 2017
Posted by: MRSOM
This shredder was a replacement for another Fellowes shredder that FINALLY gave out after 10+ years of use. So far, the quality seems the same and is MUCH quieter than its predecessor. I really like the new safety lock feature that keeps from accidentally engaging the shredder. I hope to get as many years out of this one as the previous one.
Pros: Quiet Operation, Safety Features, Shreds Credit Cards, Staples and CDs
Cons: none
I would recommend this to a friend!
Response from fellowes.comBy AS, CS, August 9, 2017
We thank you for once again choosing a Fellowes when it came time to upgrade!
Written by a customer while visiting fellowes.com