Customer reviews from duracell.com
Duracell - MN2400B20Z Power Boost CopperTop Alkaline AAA Batteries (20/Pack)
Average customer rating
4.7
(3,715 Reviews)
Rating breakdown 3,715 reviews
5 Stars
3,180
4 Stars
285
3 Stars
46
2 Stars
25
1 Star
179
72%of customers recommend this product.
(
494 out of
682)
Customer Reviews for Duracell - MN2400B20Z Power Boost CopperTop Alkaline AAA Batteries (20/Pack)
Customer Rating
3
Kids toys!
on June 11, 2016
Posted by: Tom truck mech
from New Braunfels, TX, United States
Kids drill set we bought a year ago for my son. He just started using it 6 months ago. Good batteries that last 3 month. Son loves to run around with trigger pulled. The bad it stopped working this morning. I open it to replace the batteries, all three batteries have leaked.
I would recommend this to a friend!
Response from duracell.comBy Duracell Customer Care, July 7, 2016
Thanks for the support, Tom. When you have a moment, give us a call at our toll free number 1-800-551-2355 (Monday-Friday 9am-6pm EST) so we can figure out what happened and help sort this out.
Written by a customer while visiting duracell.com
Customer Rating
1
9 volt batteries, not holding charge
on June 4, 2016
Posted by: Jimhasweakbatteries
from Daytona Beach, FL, United States
I just changed the smoke dector battery and it continued to beep and this is a replacement battery that has been in A/C in my home (Florida). I have three left in the 6 pack carton and one is older but the guarantee is 5 years! So I have a manufacture date of March 2012, March 2015 and March 2015 and the voltage is as follows 2012 = 5.02 volts; 2015=7.84; 2015=6.69. So they apparently do not hold the factory charge!
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell Customer Care, July 7, 2016
Apologies for that. When you have a moment, give us a call at our toll free number 1-800-551-2355 (Monday-Friday 9am-6pm EST) so we can figure out what happened and help sort this out.
Written by a customer while visiting duracell.com
Customer Rating
1
new package with leaking batteries
on June 2, 2016
Posted by: ziggy
Bought a new pack of AAA batteries a few months ago. Opened today and found several leaking. So much for the Duralock. They are to have a 10-year leakage guarantee, but there is no info on the website. We'll see if anyone actually responds. I've gotten better service from cheapo-store-brands in any case. Not worth the extra price IMHO
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell Customer Care, July 7, 2016
Hi, Ziggy. We’re sorry to hear that. When you have a moment, give us a call at our toll free number 1-800-551-2355 (Monday-Friday 9am-6pm EST) so we can figure out what happened and help sort this out.
Written by a customer while visiting duracell.com
Customer Rating
1
batteries leak and ruin devices
on May 29, 2016
Posted by: Trapper Mike
from Monroe, NC, United States
I have had 4 mag lites, 1 blood pressure monitor,
and 1 pair of electronic muffs ruined by leaking coppertop batteries. What has happened to duracell quality ?
and 1 pair of electronic muffs ruined by leaking coppertop batteries. What has happened to duracell quality ?
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell Customer Care, July 7, 2016
Apologies for that. When you have a moment, give us a call at our toll free number 1-800-551-2355 (Monday-Friday 9am-6pm EST) so we can figure out what happened and help sort this out.
Written by a customer while visiting duracell.com
Customer Rating
1
Guaranteed to leak and ruin whatever it's kept in
on May 20, 2016
Posted by: Jomoto
from Sugar Land, TX
I've had more five devices in the last six months ruined when I found that the Coppertop AA's left inside leaked. I will not use these again.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell Customer Care, July 7, 2016
Apologies for that John. When you have a moment, give us a call at our toll free number 1-800-551-2355 (Monday-Friday 9am-6pm EST) so we can figure out what happened and help sort this out.
Written by a customer while visiting duracell.com
Customer Rating
1
AAA and AA alkaline batteries leak in every device
on May 16, 2016
Posted by: Mark K
from Fort Lauderdale Florida
Your battery products quality has gone down in the last few years. They leak in every device I put them in and damage it. This one leaked in the refrigerator before I even used it with a year left on the expiration date. Very very upset with your products. Never buy them again
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell Customer Care, July 7, 2016
Hi, Mark. We’re sorry to hear that. When you have a moment, give us a call at our toll free number 1-800-551-2355 (Monday-Friday 9am-6pm EST) so we can figure out what happened and help sort this out.
Written by a customer while visiting duracell.com
Customer Rating
1
Batteries Leaked - Ruined Flash
on May 14, 2016
Posted by: Mark
from Reston, VA, United States
I had 4 Duracell Duralock batteries all leak and ruin a Nikon external camera flash. They were new batteries with a December 2022 date on them. Very disappointing. I've always trusted Duracell batteries and used them over cheaper alternatives to avoid damage to my important electronics.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell Customer Care, July 7, 2016
Hi, Mark. We’re sorry to hear that. When you have a moment, give us a call at our toll free number 1-800-551-2355 (Monday-Friday 9am-6pm EST) so we can figure out what happened and help sort this out.
Written by a customer while visiting duracell.com
Customer Rating
1
Date Code: March 2017 (Who Are They Kidding?)
on May 10, 2016
Posted by: C26Sailor
from White Rock, BC, Canada
Unfortunately, this higher-priced, and supposedly better-quality, and long-lived battery ruined my wife's little Maglite. This little flashlight was NOT kept in a location with big temperature swings, like a car's glove box, but was in her purse!
Very disappointed!!
The standard advice of removing batteries from devices when not in use is impractical, especially for devices carried with a person. Totally impractical!
We had expected better performance from a Duracell battery!
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell Customer Care, July 7, 2016
Apologies for that. When you have a moment, give us a call at our toll free number 1-800-551-2355 (Monday-Friday 9am-6pm EST) so we can figure out what happened and help sort this out.
Written by a customer while visiting duracell.com