Customer reviews from duracell.com
Duracell - MN2400B20Z Power Boost CopperTop Alkaline AAA Batteries (20/Pack)
Average customer rating
4.7
(3,715 Reviews)
Rating breakdown 3,715 reviews
5 Stars
3,180
4 Stars
285
3 Stars
46
2 Stars
25
1 Star
179
72%of customers recommend this product.
(
494 out of
682)
Customer Reviews for Duracell - MN2400B20Z Power Boost CopperTop Alkaline AAA Batteries (20/Pack)
Customer Rating
2
What changed
on September 5, 2019
Posted by: donmarjon
from Austin TX
Over the years I've used Duracell products and was real happy with them. I've noticed that recently these batteries tend to leak. I see quality has gone out the door and cheap practices have taken place. You should change your name from Duracell to Duraleak.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, September 10, 2019
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
NOT lasting as claimed!
on August 30, 2019
Posted by: Grace
from St Petersburg, FL
I have a box of 14 D batteries that is suppose to expire in 2025 and now that I need them because of the Hurricane come, NONE of them WORK! So much for preparing for a Hurricane!
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, September 1, 2019
We’re sorry to hear about your experience and will make sure our customer relations team is in the loop. Furthermore, we take quality issues seriously and want nothing more than for you to be happy with your purchase. Feel free to contact our customer relations team at 800-551-2355 if you still have additional questions and/or concerns. We are open between 9am-6pm EST. Thank you!
Written by a customer while visiting duracell.com
Customer Rating
1
Duracells Leak
on August 18, 2019
Posted by: Capt
from Seattle, WA
I have several devices that have been ruined by leaking Duracells. I needed a flashlight today and found the batteries have leaked. It was fine a week ago. Is it time to switch brands?
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, August 25, 2019
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
These batteries are destroying everything
on July 28, 2019
Posted by: AnnMargaret
from Sloatsburg, NY
Every device I put these Duracell batteries in gets damaged due to the batteries leaking, flashlights, remote controls etc. I just was going to take out the batteries of my remote that I am not going to use for awhile and found the batteries leaked again. AAA Exp.Dec. 2023 made in the USA. I'm done buying Duracell.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, August 3, 2019
AnnMargaret, we appreciate your feedback and would like to help as soon as possible. Please contact customer service team immediately at at 800-551-2355 between the hours of 9am and 6pm EST.
Written by a customer while visiting duracell.com
Customer Rating
5
It is about time!
on July 22, 2019
Posted by: Bob W
from Charlotte, NC
The batteries are terrific, but someone finally figured out a better packaging for the multipacks. You don't need to rip open the back or use a pair of scisssors to cut through the tough plastic. And it is easily recloseable, too. Thanks, Duracell.
I would recommend this to a friend!
Written by a customer while visiting duracell.com
Customer Rating
1
Burned my skin
on July 17, 2019
Posted by: Lisa0605
from Westchester, IL
I used 4 AA batteries for a light up mirror. When I came home from work there was a puddle of what looked like dirty water on the table. I didn't realize it was coming from the battery compartment and touched it. My skin immediately started burning and hives formed on my hands. I touched my leg and that also burned before I googled to figure out what happened- the batteries leaked. They have a date of 2027 and I am now afraid to use the remainder of the 24pk I purchased. And of course I removed the batteries before I knew they had leaked which made it worse.
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
1
Leaks: destroys the electronic device
on July 13, 2019
Posted by: Likisaurus
from Florida
It seems like in the last 5 years that Duracell Alkaline cells have become much more prone to leakage and corrosion. I will now avoid the brand.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, July 16, 2019
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
2
battery charge deteriorates in storage
on July 10, 2019
Posted by: ken04
from Eatonton, Ga
I compared 2015 AAA batteries that I had against new ones in an xbox one remote. The newer batteries lasted ~2x as long as the stored ones. The 10 year storage life claim appears bogus. They perform well when new new but I wouldn’t count on the claimed storage life
Response from duracell.comBy Duracell, Duracell Customer Service, July 13, 2019
We’re so sorry to hear that Ken04. We take quality concerns seriously and want you to be nothing but happy with our batteries. Please give us a call at 800-551-2355 between the hours of 9am and 6pm EST so we can do our best to resolve the issue.
Written by a customer while visiting duracell.com