Customer reviews from duracell.com
Duracell - MN2400B20Z Power Boost CopperTop Alkaline AAA Batteries (20/Pack)
Average customer rating
4.7
(3,715 Reviews)
Rating breakdown 3,715 reviews
5 Stars
3,180
4 Stars
285
3 Stars
46
2 Stars
25
1 Star
179
72%of customers recommend this product.
(
494 out of
682)
Customer Reviews for Duracell - MN2400B20Z Power Boost CopperTop Alkaline AAA Batteries (20/Pack)
Customer Rating
1
All 4 batteries corroded less than 6 months
on March 7, 2020
Posted by: Disappointed in Chicago
from Chicago
Used the batteries in a keypad lock. Used the keypad about a dozen times when it stopped working. Opened the keypad to find every battery in various degrees of corrosion. Experation date March 2028, 8 years from now. Not cool.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, July 1, 2020
Oh no! We’re sorry to hear about your experience. We take quality issues seriously and want nothing more than for you to be happy with your purchase. Feel free to contact our customer service team at 800-551-2355 between the hours of 9am and 6pm EST if you still have additional questions and/or concerns.
Written by a customer while visiting duracell.com
Customer Rating
1
Leak Leak Leak
on March 1, 2020
Posted by: Corrodedjoe
from Richmond VA
Batteries do last a long time but don't leave them for long as they will leak and ruin your stuff. I just lost a nice laser level (on a tripod and adjustable) 2 years leaked not expired. Also lost a set of Rock Band drums - you guessed it Duracell leaked and ruined them. What is up over the past several years? This used to never happen now it seems like the norm. I am switching to another brand to see if the other guys leak and ruin my stuff too!
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, March 4, 2020
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
Your 9v batteries are awful
on February 18, 2020
Posted by: Anonymous
from Utah
Over the past 3 years my smoke detectors chirp at night constantly. I’m always changing the batteries prior to 6 months. I started dating the batteries at replacement and this last one only lasted 99 days!!!! No where close to 6 months. Completely useless and unreliable!!!
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, February 22, 2020
We’re really sorry to hear that and will make sure to share this with our customer relations team. In the meantime, we want nothing more than for you to be happy with our products. If you need additional help, please reach out to our customer service team at 800-551-2355 between the hours of 9am and 6pm EST.
Written by a customer while visiting duracell.com
Customer Rating
1
Batteries leaked way before expiry
on February 15, 2020
Posted by: VNanda
Batteries were bought in 2014, then spoiled after only 6 years.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, February 17, 2020
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
AA battery leakage
on February 11, 2020
Posted by: Julio
Dated 2025 and leaked.. Switching to brandx rechargables.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, February 15, 2020
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
Not so great AAA
on January 29, 2020
Posted by: Peachz
from Detroit, MI
I bought a 8 pack of AAA batteries. The package says 10 year guarantee, but the 2 that I used lasted less than 2 weeks. I'm disappointed because I bought them based on previous use and the guarantee.
Response from duracell.comBy Duracell, Duracell Customer Service, January 31, 2020
We’re sorry to hear about your experience and will make sure our customer relations team is in the loop. Furthermore, we take quality issues seriously and want nothing more than for you to be happy with your purchase. Feel free to contact our customer relations team at 800-551-2355 if you still have additional questions and/or concerns. We are open between 9am-6pm EST. Thank you!
Written by a customer while visiting duracell.com
Customer Rating
1
NOT 10 year worthy
on January 26, 2020
Posted by: jimmycrackcorn
from Regina Sask.
Ive been an avid fan of duracell till today Im going threw my emergency crates and checked over my 10 years guarantee batteries..ALL 5 packages of my AAA were toast,corroded and leaking, and 50+% of my AA 's were done for also.. they were maximum 7 years old. Very Disappointing.. I will be getting a hold of Duracell.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, January 31, 2020
jimmycrackcorn, we appreciate your feedback and would like to help as soon as possible. Please contact customer service team immediately at at 800-551-2355 between the hours of 9am and 6pm EST.
Written by a customer while visiting duracell.com
Customer Rating
1
Batteries corrode long before expiry date
on January 21, 2020
Posted by: karlFL
from Delray FL
Batteries corroded long before the expiry date of 2025 including inside my Bose Noise Cancelling Headphones and in the case where the spare battery is stored.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, July 1, 2020
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com