Customer reviews from Dymo.com
DYMO - 30252 LabelWriter 1.12 in. x 3.5 in. Address Labels - (2/Box) - White
Average customer rating
2.4
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
19
4 Stars
6
3 Stars
2
2 Stars
3
1 Star
43
4%of customers recommend this product.
(
1 out of
27)
Customer Reviews for DYMO - 30252 LabelWriter 1.12 in. x 3.5 in. Address Labels - (2/Box) - White
Customer Rating
1
error message error message,
on December 28, 2023
Posted by: geno8787
from scottsdale az
after having this for one year, now the machine will not recognize the labels that go with the machine, I have spent way to much time trying to re download now time to throw this in the trash
Response from Dymo.comBy DYMO NA, December 29, 2023
Hello.
We sincerely apologize for the inconvenience caused. Please know that we will forward the information to the appropriate department for further review. Kindly contact us directly so that we can help resolve the issue for you.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. Please know that we will forward the information to the appropriate department for further review. Kindly contact us directly so that we can help resolve the issue for you.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
WARNING DO NOT BUY
on January 1, 2024
Posted by: Green Lite Health
from athens,tn
we have printed off 10s of thousands of labels on the dymo 450, then the dymo makers decided to mess with it. hey guys if its not broke dont fix it. ill be looking for a new label maker this one is terrible. DO NOT BUY!!
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, January 2, 2024
Hello.
We apologize that our product has not met your expectations. Your feedback is valuable to us and therefore we will be glad to assist you with any issues that you are facing with our device.
If you require further assistance, please do not hesitate to get in touch with us directly.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We apologize that our product has not met your expectations. Your feedback is valuable to us and therefore we will be glad to assist you with any issues that you are facing with our device.
If you require further assistance, please do not hesitate to get in touch with us directly.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
550 turbo is the worst
on January 18, 2024
Posted by: Magnolia
the old DYMO is great but this 550 turbo is a disaster, software is difficult to work with and labels are not reading
DYMO or not DYMO .
DYMO or not DYMO .
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, January 22, 2024
Hello.
We sincerely apologize for the inconvenience caused. Thank you for sharing your feedback with us.
We would like to inform you that LabelWriter 5 series printers are compatible with all DYMO labels manufactured after April 2020.
To determine if your labels are compatible with the LabelWriter 5 series, please check the packaging or the core of the labels. If the packaging is blue with two black dots next to the barcode or green with the recycling sign at the left bottom corner of the front part of the package, then the labels are compatible. Additionally, if there is a DYMO logo on the core of the labels, they are compatible with the LabelWriter 5 series.
If your labels are compatible, please power cycle the printer by removing the power, labels, and USB cable. Press the power button 15 times. Re-connect the power and insert the labels, making sure they are aligned to the left side and the perforations are on your left side. Press the forward button to feed one label, then connect the USB cable and try to print a label.
Furthermore, if the steps do not work, we recommend cleaning the printer sensors by following the step-by-step instructions on our Help Center. Then set your computer setting region to the United States, and uninstall and reinstall DYMO Connect Software version 1.4.3.
We recommend using DYMO authentic labels as they reduce issues such as misaligned printing, excessive feeding, and label jams. We also guarantee that our labels will provide you with the best user experience.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. Thank you for sharing your feedback with us.
We would like to inform you that LabelWriter 5 series printers are compatible with all DYMO labels manufactured after April 2020.
To determine if your labels are compatible with the LabelWriter 5 series, please check the packaging or the core of the labels. If the packaging is blue with two black dots next to the barcode or green with the recycling sign at the left bottom corner of the front part of the package, then the labels are compatible. Additionally, if there is a DYMO logo on the core of the labels, they are compatible with the LabelWriter 5 series.
If your labels are compatible, please power cycle the printer by removing the power, labels, and USB cable. Press the power button 15 times. Re-connect the power and insert the labels, making sure they are aligned to the left side and the perforations are on your left side. Press the forward button to feed one label, then connect the USB cable and try to print a label.
Furthermore, if the steps do not work, we recommend cleaning the printer sensors by following the step-by-step instructions on our Help Center. Then set your computer setting region to the United States, and uninstall and reinstall DYMO Connect Software version 1.4.3.
We recommend using DYMO authentic labels as they reduce issues such as misaligned printing, excessive feeding, and label jams. We also guarantee that our labels will provide you with the best user experience.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Purchase a different label maker/ barcode reader
on July 25, 2024
Posted by: Label Writer 550 Turbo
from Cincinnati OH
We are using the Dymo brand labels and they are not working. We purchased more Dymo labels and they still do not work. I can get 1-2 labels to print but then it says we are out of labels even though we have a full roll!
Response from Dymo.comBy DYMO NA, July 26, 2024
Hello.
Thank you for contacting us and sharing your feedback with us.
We apologize for the inconvenience caused by our product. We expect the best from our products and it seems, on this occasion, we have let you down.
To resolve the issue you are experiencing please visit DYMO.com > Support> DYMO help center > LabelWriter > Why am I receiving an error while printing on Windows/ Mac.
Additionally, we highly recommend cleaning the sensors of the printer for seamless printing. To do this, please navigate to DYMO.com > Support> DYMO help center > LabelWriter > How to clean my LabelWriter.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us and sharing your feedback with us.
We apologize for the inconvenience caused by our product. We expect the best from our products and it seems, on this occasion, we have let you down.
To resolve the issue you are experiencing please visit DYMO.com > Support> DYMO help center > LabelWriter > Why am I receiving an error while printing on Windows/ Mac.
Additionally, we highly recommend cleaning the sensors of the printer for seamless printing. To do this, please navigate to DYMO.com > Support> DYMO help center > LabelWriter > How to clean my LabelWriter.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
No Long Good
on July 27, 2024
Posted by: doc T
DYMO Used to be THE Rx Label printer without equal. Since they started the bar code BS its junk. Looking for a company that doesn't fix what WASNT broken!
Response from Dymo.comBy DYMO NA, July 29, 2024
Hello.
Thank you for your feedback, we appreciate it as it is valuable to us.
We sincerely apologize for the inconvenience caused. We would like to kindly inform you that our LabelWriter 5 series printers were designed to work with DYMO Authentic labels only, to prevent issues such as excessive feeding, label jams, and misaligned printing. Our labels will provide the best user experience.
If you have more questions or feedback, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for your feedback, we appreciate it as it is valuable to us.
We sincerely apologize for the inconvenience caused. We would like to kindly inform you that our LabelWriter 5 series printers were designed to work with DYMO Authentic labels only, to prevent issues such as excessive feeding, label jams, and misaligned printing. Our labels will provide the best user experience.
If you have more questions or feedback, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
2
Great... when it works
on January 7, 2023
Posted by: nickpagephoto
from WA state
I am so sick and tired of this thing not reckignizing its only propritary labels.... using DYMO labels.. and it will print a few off, then go into an Error state and say its out of labels when in fact its completely full of its very expensive labels.. the only help to be found online says.... "Make sure you are using our labels"... thanks.. really helpful... I AM!
No, I would not recommend this to a friend.
Response from Dymo.comBy Satya, DYMO, January 12, 2023
Hello.
we are sorry for the issues you are facing with our labels. We are insisting our consumers to use genuine DYMO labels to prevent issues like excessive feeding, label jams and misaligned printing. We have received many complaints regarding above issues because of using few third party brand labels However, your valuable feedback is important for us to improve ourselves.
If you are still having issues , please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
we are sorry for the issues you are facing with our labels. We are insisting our consumers to use genuine DYMO labels to prevent issues like excessive feeding, label jams and misaligned printing. We have received many complaints regarding above issues because of using few third party brand labels However, your valuable feedback is important for us to improve ourselves.
If you are still having issues , please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Work Around For DYMO Authentic Labels
on March 8, 2023
Posted by: FixTheIssue
from New York, NY
I used to love Dymo printers. they would take a beating and just keep going. But now they have switched to a RF ID Code barcode label to keep you from using knock off labels. While I understand they need to make money this causes lots of problems. Number one being that the labels are not detected every time. This is a quality control issue. If you unwrapped a roll of labels and get all the way to the last one you will see the RF ID sticker on the label. peel that sticker off and place it face down on the bottom of the printer. then reload your labels. Most of the RF ID's are bent or broken causing the printer to not recognize the label.
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, March 13, 2023
Hello.
Thank you for your feedback, we value it and therefore it will be forwarded to the appropriate department for further review. The LabelWriter 5 series printers only work with DYMO authentic labels to reduce labels jams, excessive feeding, or misaligned printing issues.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for your feedback, we value it and therefore it will be forwarded to the appropriate department for further review. The LabelWriter 5 series printers only work with DYMO authentic labels to reduce labels jams, excessive feeding, or misaligned printing issues.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
OLD DYMO PRINTERS WERE GREAT - THE 550 IS CRAP
on January 20, 2023
Posted by: OKENNEDY
from New York, NY
I use NOTHING but the Dymo Labels that I purchased from your site and also from the WBMason site. The labels are seldom recognized as Dymo labels and I'm tired of it. I have to leave my desk and use someone else's old printer so I can print labels. I don't care how many times you tell me about the proprietary labels and not. Since day one I am using exclusively Dymo labels and I get nowhere. Please do something about this because it's nerve wrecking and slows me down tremendously.
No, I would not recommend this to a friend.
Response from Dymo.comBy Satya, DYMO, January 23, 2023
Hello.
We apologize our product has not met your expectations. Our DYMO 5 series printers have been designed to work specifically with our genuine DYMO labels to prevent issues like excessive feeding, label jams and misaligned printing. We came up with idea as we have received many complaints about above issues. We surely consider your point of labels not being detected even with authentic labels and would be forwarded this issue to appropriate department. However, your valuable feedback is important for us to improve our products.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We apologize our product has not met your expectations. Our DYMO 5 series printers have been designed to work specifically with our genuine DYMO labels to prevent issues like excessive feeding, label jams and misaligned printing. We came up with idea as we have received many complaints about above issues. We surely consider your point of labels not being detected even with authentic labels and would be forwarded this issue to appropriate department. However, your valuable feedback is important for us to improve our products.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com