Customer reviews from Dymo.com
DYMO - 30252 LabelWriter 1.12 in. x 3.5 in. Address Labels - (2/Box) - White
Average customer rating
2.4
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
19
4 Stars
6
3 Stars
2
2 Stars
3
1 Star
43
4%of customers recommend this product.
(
1 out of
27)
Customer Reviews for DYMO - 30252 LabelWriter 1.12 in. x 3.5 in. Address Labels - (2/Box) - White
Customer Rating
1
Terrible printer
on September 6, 2023
Posted by: SO859
from MT
The 550 Turbo will only recognize certain label sizes, it gives me an error when I try using the DYMO brand 28mm x 89mm. It is so frustrating.
Response from Dymo.comBy Bianca, DYMO, September 7, 2023
Hello.
We sincerely apologize for the inconvenience caused. Thank you for sharing your feedback with us.
We would like to inform you that LabelWriter 5 series printers are compatible with all DYMO Labels manufactured after April 2020.
To determine if your labels are compatible with the LabelWriter 5 series, please check the packaging or the core of the labels. If the packaging is blue with two black dots next to the barcode or green with the recycling sign at the left bottom corner of the front part of the package, then the labels are compatible. Additionally, if there is a DYMO logo on the core of the labels, they are compatible with the LabelWriter 5 series.
If your labels are compatible, please power cycle the printer by removing the power, labels, and USB cable. Press the power button 15 times. Re-connect the power, insert the labels making sure they are aligned all the way to the left and the perforations are on your left side. Press the forward button to feed one label then connect the USB cable and try to print a label.
Furthermore, if the steps do not work, we recommend cleaning the printer sensors by following the step-by-step instructions on our Help Center. Then set your computer setting region to the United States and Uninstall and reinstall DYMO Connect Software version 1.4.3.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. Thank you for sharing your feedback with us.
We would like to inform you that LabelWriter 5 series printers are compatible with all DYMO Labels manufactured after April 2020.
To determine if your labels are compatible with the LabelWriter 5 series, please check the packaging or the core of the labels. If the packaging is blue with two black dots next to the barcode or green with the recycling sign at the left bottom corner of the front part of the package, then the labels are compatible. Additionally, if there is a DYMO logo on the core of the labels, they are compatible with the LabelWriter 5 series.
If your labels are compatible, please power cycle the printer by removing the power, labels, and USB cable. Press the power button 15 times. Re-connect the power, insert the labels making sure they are aligned all the way to the left and the perforations are on your left side. Press the forward button to feed one label then connect the USB cable and try to print a label.
Furthermore, if the steps do not work, we recommend cleaning the printer sensors by following the step-by-step instructions on our Help Center. Then set your computer setting region to the United States and Uninstall and reinstall DYMO Connect Software version 1.4.3.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Does not recognize the inserted labels
on September 19, 2023
Posted by: mrzzar67
Lots of problems with these labels. I am using the appropriate labels and the label writer often does not recognize them.
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, September 20, 2023
Hello.
We sincerely apologize for the inconvenience caused.
If the labels are not being detected and they are authentic labels manufactured after April 2020. We recommend cleaning the sensors as they may be dirty and thus preventing the labels from being detected properly. Kindly navigate to our Help Center in dymo.com for a guide on how to clean the printer.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
If the labels are not being detected and they are authentic labels manufactured after April 2020. We recommend cleaning the sensors as they may be dirty and thus preventing the labels from being detected properly. Kindly navigate to our Help Center in dymo.com for a guide on how to clean the printer.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
5
Perfect for job return labels
on September 25, 2023
Posted by: Code
from Ridgecrest CA
Not sure why such bad reviews, but they work perfect for my work. I mail out hundreds of letters/packages a month and much easier than writing the return address each time. Highly recommend...
Written by a customer while visiting Dymo.com
Customer Rating
1
The Worst
on October 30, 2023
Posted by: user12376
These almost never work. Get ready to spend hours troubleshooting genuine label recognition
Response from Dymo.comBy DYMO NA, October 31, 2023
Hello. Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the inconvenience caused. In this case, we would like to recommend cleaning the printer sensors. Please go to dymo.com > Support > DYMO Help Center and search for LabelWriter cleaning for the 5 series.
In addition, please ensure your computer's region setting is selected for the right region or country and that your software is updated.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. In this case, we would like to recommend cleaning the printer sensors. Please go to dymo.com > Support > DYMO Help Center and search for LabelWriter cleaning for the 5 series.
In addition, please ensure your computer's region setting is selected for the right region or country and that your software is updated.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
there aren't any great features
on November 6, 2023
Posted by: Bob 72
i bought this dymo 450 twin turbo is a pain the neck. I can't tell you how many times it has failed to run i had to check the usb cord many times and the power cord.
Response from Dymo.comBy DYMO NA, November 8, 2023
Hello.
We are sorry for the inconvenience caused.
If the LabelWriter 450Twin Turbo is not working properly, we recommend performing the troubleshooting steps listed in our Help Center. Please go to dymo.com>Support>DYMO Help Center>Why am I receiving an error while printing on Windows/Mac?, follow the instructions listed and this should resolve the issue with the printer not printing.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We are sorry for the inconvenience caused.
If the LabelWriter 450Twin Turbo is not working properly, we recommend performing the troubleshooting steps listed in our Help Center. Please go to dymo.com>Support>DYMO Help Center>Why am I receiving an error while printing on Windows/Mac?, follow the instructions listed and this should resolve the issue with the printer not printing.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Software does not work
on January 26, 2024
Posted by: Jeff A
Constant issues with this product. When swapping labels out to different sizes, the RFID chip doesn't read half the time. I'm using genuine labels but I have to throw away at least half the rolls. Margins don't work when printing from internet browser so I can never align the text. This product used to work well. My company has hundreds of these printers, I don't understand how Dymo can screw it up so badly.
Response from Dymo.comBy DYMO NA, January 29, 2024
Hello Jeff.
Thank you for contacting us and sharing your feedback with us.
If your labels are compatible, please power cycle the printer by removing the power, labels, and USB cable. Press the power button 15 times. Re-connect the power and insert the labels, making sure they are aligned all the way to the left and the perforations are on your left side. Press the forward button to feed one label, then connect the USB cable and try to print a label.
Furthermore, if the steps do not work, we recommend cleaning the printer sensors by following the step-by-step instructions on our website, dymo.com > Support > Help Center > LabelWriter > How to Clean My LabelWriter 5 Series Printer. Then set your computer setting region to the United States.
To resolve the misaligned printing issue from third-party software, kindly ensure the correct paper size is selected from the software or website you are printing from.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us and sharing your feedback with us.
If your labels are compatible, please power cycle the printer by removing the power, labels, and USB cable. Press the power button 15 times. Re-connect the power and insert the labels, making sure they are aligned all the way to the left and the perforations are on your left side. Press the forward button to feed one label, then connect the USB cable and try to print a label.
Furthermore, if the steps do not work, we recommend cleaning the printer sensors by following the step-by-step instructions on our website, dymo.com > Support > Help Center > LabelWriter > How to Clean My LabelWriter 5 Series Printer. Then set your computer setting region to the United States.
To resolve the misaligned printing issue from third-party software, kindly ensure the correct paper size is selected from the software or website you are printing from.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Waste of money / Does not Work / Do not Buy
on September 3, 2024
Posted by: BrokenDRM
from charlotte nc
Waste of Money. The Dymo labels with RF chip are not recognized by my Labelwriter 550. I purchased two and neither are recognized by the printer.
Do not buy the these labels or the printer until DYMO works out the bugs.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, September 4, 2024
Hello.
We sincerely apologize for the inconvenience caused. Thank you for sharing your feedback with us.
To resolve this issue, Please follow these steps to troubleshoot the printer:
1. If your labels are compatible, please power cycle the printer by first removing the power and USB cables from the printer.
2. Press the power button 15 times, and then reconnect the power. Ensure the printer power adapter is directly connected to an electrical wall socket and not to a power-saving device or power surge protector.
3. Insert the labels, making sure they are aligned to the left and the perforations are on the left side.
4. Press the forward button to feed one label, and then connect the USB cable.
5. Try to print a label.
Furthermore, if the steps do not work, we recommend cleaning the printer sensors by visiting help.dymo.com > Label Writer > How to clean my LabelWriter 5 series. Then set your computer setting region to the United States.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. Thank you for sharing your feedback with us.
To resolve this issue, Please follow these steps to troubleshoot the printer:
1. If your labels are compatible, please power cycle the printer by first removing the power and USB cables from the printer.
2. Press the power button 15 times, and then reconnect the power. Ensure the printer power adapter is directly connected to an electrical wall socket and not to a power-saving device or power surge protector.
3. Insert the labels, making sure they are aligned to the left and the perforations are on the left side.
4. Press the forward button to feed one label, and then connect the USB cable.
5. Try to print a label.
Furthermore, if the steps do not work, we recommend cleaning the printer sensors by visiting help.dymo.com > Label Writer > How to clean my LabelWriter 5 series. Then set your computer setting region to the United States.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
TERRIBLE, PRETTY SURE THE REJECT AI CREATED THIS
on December 12, 2023
Posted by: KATHLEE
TERRIBLE! RUN, DO NOT EVEN INVEST IN THIS MACHINE
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, December 13, 2023
Hello Kathlee. Thank you for contacting us.
We sincerely apologize for the inconvenience caused.
We recommend using DYMO authentic labels as they reduce issues such as misaligned printing, excessive feeding, and label jams. We also guarantee that our labels will provide you with the best user experience.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
We recommend using DYMO authentic labels as they reduce issues such as misaligned printing, excessive feeding, and label jams. We also guarantee that our labels will provide you with the best user experience.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com