Customer reviews from Dymo.com
DYMO - 30252 LabelWriter 1.12 in. x 3.5 in. Address Labels - (2/Box) - White
Average customer rating
2.4
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
19
4 Stars
6
3 Stars
2
2 Stars
3
1 Star
43
4%of customers recommend this product.
(
1 out of
27)
Customer Reviews for DYMO - 30252 LabelWriter 1.12 in. x 3.5 in. Address Labels - (2/Box) - White
Customer Rating
1
does not recognize its authentic labels
on June 12, 2023
Posted by: tasena
Impossible to load labels - the device does not recognize its authentic labels, for a few seconds status updates to Labels recognized, and then to empty - hence not possible to use the device. I have tried 4 different rolls to see if it's about the particular roll - no chance. Despite it is loaded with Dymo authentic labels, I can not use the printer anymore (gave up after several support calls, etc - not worth the fight. Stay away!
Response from Dymo.comBy Cynthia, Dymo, June 13, 2023
Hello.
We sincerely apologize for the inconvenience caused and for letting you down. When the labels are not inserted correctly, we recommend watching our Youtube videos on our channel on how to insert them properly.
The holes between each label and the next are supposed to be on your left side when you are looking at the printer. The sticker has to face down while the backing paper is facing up.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused and for letting you down. When the labels are not inserted correctly, we recommend watching our Youtube videos on our channel on how to insert them properly.
The holes between each label and the next are supposed to be on your left side when you are looking at the printer. The sticker has to face down while the backing paper is facing up.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Stay away from the LabelWriter 550.
on August 1, 2023
Posted by: justaguy
from USA
Stay away from the LabelWriter 550. If you have a 450, cherish it and love it. The 550 will only take labels with the RFID chip on the roll that Dymo sells for ridiculous amounts. I'll repeat once more. Stay away from the LabelWriter 550.
No, I would not recommend this to a friend.
Response from Dymo.comBy Bianca, DYMO, August 1, 2023
Hello.
We sincerely apologize for the inconvenience caused. We recommend DYMO authentic labels as we can guarantee they will work well with the printer without issue. Our labels reduce issues such as excessive feeding, label jams, and misaligned printing.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. We recommend DYMO authentic labels as we can guarantee they will work well with the printer without issue. Our labels reduce issues such as excessive feeding, label jams, and misaligned printing.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
on July 14, 2023
Posted by: Labelist
from Washington State Olympic Peninsula
I have just had an unexpected breach in my use of the Dymo Labelwriter Turbo 450. I have used it for years with great success. Suddenly it was nonresponsive. I installed my back up newer version and found the same thing. The company on asking for help, suggested that I should uninstall and reinstall the program. The program download is absolute garbage. The program is non friendly. I Dislike everything about it. I have a computer and label maker to make my life easier. NOT SO NOW!
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, July 17, 2023
Hello.
We sincerely apologize for the inconvenience caused. Please know that we have two different kinds of software, that is DYMO Connect and DYMO Label. The DYMO Label Software is our old software that still works even though it is obsolete. You can download either one on our website.
To install the version that you prefer, please go to dymo.com>Support>Download Software>Not Sure Which Software To Choose>Compatibility Chart.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. Please know that we have two different kinds of software, that is DYMO Connect and DYMO Label. The DYMO Label Software is our old software that still works even though it is obsolete. You can download either one on our website.
To install the version that you prefer, please go to dymo.com>Support>Download Software>Not Sure Which Software To Choose>Compatibility Chart.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
TERRIBLE PRODUCT
on September 26, 2023
Posted by: LBfrustrated
I love Dymo labels and have used them for years. When my old Dymo label quit working earlier this year, I upgraded to the Dymo LabelWriter 5XL. I have had nothing but issues with it!!! I only used authentic Dymo labels and continue to get "not in printer" errors when in fact labels are in the printer. Power off and back on over and over again and nothing happens. This is unacceptable and I would NOT recommend this product to anyone unless you want a LOT of stress in your life. I'm too busy at work to wait on this label printer to decide to work. Researching other products for a replacement.
Response from Dymo.comBy Cynthia, Dymo, September 27, 2023
Hello.
We sincerely apologize for the inconvenience caused by our product. Please make sure that the DYMO labels used have a white inner core with DYMO written in blue. We recommend power cycling the printer first by removing the labels, power and USB cables. Press the power button 15 times then connect the power cable, insert the labels making sure they are aligned all the way to the left. Once the light is solid and you are able to feed one blank label, please connect the USB cable and try to print a label.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused by our product. Please make sure that the DYMO labels used have a white inner core with DYMO written in blue. We recommend power cycling the printer first by removing the labels, power and USB cables. Press the power button 15 times then connect the power cable, insert the labels making sure they are aligned all the way to the left. Once the light is solid and you are able to feed one blank label, please connect the USB cable and try to print a label.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Buy anything else
on October 4, 2023
Posted by: Anonymous
from Coast of California, Alaska, Oregon, Washington
I work on a ship at sea, pretty poor that I have a bunch of blue label boxes that are essential useless, spend the extra money and buy anything else. To top it off, as soon as the new labels were loaded it printed off 14 new labels and a bunch of ABC test sheets, yes the app was open and there was no way to readily cancel.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, DYMO NA, October 5, 2023
Hello.
We sincerely apologize for the inconvenience caused by our labels. If you are using a LabelWriter 5 series printer and you have our old DYMO labels, kindly reach our to us directly so that we can assist you. It is possible that you may have clicked on the print button multiple times, thereby sending multiple print jobs to the queue that ended up printing as soon as you connected the printer.
Please make sure the print queue is empty before connecting the printer to the computer.
If you have more feedback, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused by our labels. If you are using a LabelWriter 5 series printer and you have our old DYMO labels, kindly reach our to us directly so that we can assist you. It is possible that you may have clicked on the print button multiple times, thereby sending multiple print jobs to the queue that ended up printing as soon as you connected the printer.
Please make sure the print queue is empty before connecting the printer to the computer.
If you have more feedback, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Piece of crap
on November 8, 2023
Posted by: Piece of crap
Changed to a bigger sized label now it does not recognize the the labels at all unfortunately, I purchased three more units for gifts to my family members, total piece of crap and completely regret it because there is no fix for a recognizing the labels I will never buy from this company again
Response from Dymo.comBy DYMO NA, November 8, 2023
Hello.
We are sorry for the inconvenience caused.
If your LabelWriter is not detecting labels, we recommend performing the troubleshooting steps listed in our Help Center. Please go to dymo.com>Support>DYMO Help Center>LabelWriter 5 series - Unknown label detected/Labels not detected, follow the instructions listed and this should resolve the issue.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We are sorry for the inconvenience caused.
If your LabelWriter is not detecting labels, we recommend performing the troubleshooting steps listed in our Help Center. Please go to dymo.com>Support>DYMO Help Center>LabelWriter 5 series - Unknown label detected/Labels not detected, follow the instructions listed and this should resolve the issue.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
TERRIBLE
on April 3, 2024
Posted by: compass
absolute garbage, far far FAR worse than the off brand and 20 times the price. The fact that these are the only option means we have gotten rid of our DYMO printers and will never buy another.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, April 5, 2024
Hello. Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the inconvenience caused.Please be aware that your feedback about the price of our label will be forwarded to the appropriate department for further review.
We will be happy to assist you if you could please reach out to us directly.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.Please be aware that your feedback about the price of our label will be forwarded to the appropriate department for further review.
We will be happy to assist you if you could please reach out to us directly.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Don't Buy
on April 8, 2024
Posted by: IDontDymoNoMo
from CA
Shame on you Dymo! You had such a great product for a long time. You went and ruined it! This RFID on the label thing is a JOKE! Who cares if we jam the machine we purchased. If we want to use 3rd party labels, it should be on us. Not a decision for DYMO! Shameful!
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, April 11, 2024
Hello. Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department.
We sincerely apologize for the inconvenience caused. We would like to kindly inform you that our LabelWriter 5 series printers were designed to work with DYMO Authentic labels only, as we can vouch for the quality of our labels.
If you have more questions or feedback, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. We would like to kindly inform you that our LabelWriter 5 series printers were designed to work with DYMO Authentic labels only, as we can vouch for the quality of our labels.
If you have more questions or feedback, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com