Customer reviews from fellowes.com
Fellowes - 5501601 Powershred LX180 16 Manual Sheet Capacity Cross-Cut Shredder - Black
Average customer rating
4.8 out of 5
4.8
(26 Reviews)
Open Ratings Snapshot
Rating breakdown 26 reviews
5 Stars
24
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
0
96%of customers recommend this product. 
(
25 out of 26
)
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Customer Reviews for Fellowes - 5501601 Powershred LX180 16 Manual Sheet Capacity Cross-Cut Shredder - Black
Customer Rating
5 out of 5
5
Handles 99% of my Home Office Needs
on July 29, 2021
Posted by: JodyT
[This review was collected as part of a promotion.] I’ve used Fellowes brand shredders before at my work and currently have a Fellowes Powershred 79Ci for my home office. I obtained the LX180 for testing purposes and ran it through some vigorous shredding. I must say it performed just as well if not slightly better than my slightly more expensive 79Ci shredder. The first thing you notice about the LX180 is it has a nice modern design look to it. Out of the box the LX180 comes with casters (already installed), a long 5-foot electric cord, and even includes the lubricating oil. The electric cord has a right-angle connection to allow the shredder to be closer to the wall if need be. There is an LED light on the top that shows the status of the shredder. Blue means it’s ready to go. Green means you are shredding the proper amount. Yellow means you are getting close to the maximum that it can shred and red means you have exceeded it shredding capacity. I tried several different thicknesses of items to shred and I was impressed. I did attempt to shred something that was too thick and the light turned red and then the shredder pushed the item back out. I decided to try the item in my more expensive 79Ci and it wouldn’t even try to shred it. I again tried the same item in the LX180 and to my surprise it shredded it!
There is a couple of things I would like improved upon though. The first might be a little nit-picky but I had a hard time figuring out how to take out the paper bin. I felt like an idiot when I found the slot on the front to grab and pull but it’s not marked and not obvious where to pull from. The second thing that was a little bothersome is the design of the paper bin. When emptying the paper bin, I noticed I was spilling out some of the shredder paper on the floor. The reason is there is a 1-inch hole in the back of the bin that allows paper to spill out if pouring from the back. There is also a lip around the top of the paper bin that makes it hard to get all the shredded paper out since the small confetti catches on the lip.
Overall, I am very impressed with the LX180 and with the exception of not being able to shred CD/DVD’s it is just as good if not better than my more expensive 79Ci shredder.
I received this product free in exchange for my honest and unbiased review.
Pros: Jam Resistance, Quality Construction, Quiet Operation, Safety Features, Secure Cut Size, Sheet Capacity
Cons: Mess Reduction, paper bin design
I would recommend this to a friend!
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Response from fellowes.comBy CMCSJuly 29, 2021
We appreciate your thorough review, JodyT! Your feedback is helpful!
Written by a customer while visiting fellowes.com
Customer Rating
5 out of 5
5
LX180 Shredder exceeds expectations
on August 10, 2021
Posted by: Glee
[This review was collected as part of a promotion.] The LX180 was packed very well and easy to unbox. upon doing so, I was surprised that the hand slots had moved from the sides (vs 79Ci) to the front and back of the shredder. It seems a little unnatural, but not a deal breaker. The switch to turn on the shredder was also moved to the back of the unit. The top of the unit has a series of ICONS that are not highlighted brightly and difficult to read if you have some sight issues. When the machine is in operation, there is a bright light below the paper slot that indicates the machine is operating (green) blue when complete and it will turn red when the shredder needs to be emptied. This is a huge and improved change vs the 79Ci. I really love that the pullout bin closes without having to force it. It also seems to be a larger bin. When it came to actually shredding items, never once did the shredder hesitate or jam. I tried every type of paper and clips, etc without any failure. I like that the credit card flap was eliminated too. I shredded about 3 bins full and ran the machine constantly for about 20 minutes over several days. In addition, The noise level while shredding seemed to be lower. I would highly recommend the LX180 to anyone considering a new shredder. I have received this product free in exchange for my honest and unbiased review.
Pros: Jam Resistance, Mess Reduction, Quality Construction, Quiet Operation, Safety Features, Secure Cut Size, Service Guarantee, Sheet Capacity, Shreds Credit Cards, Staples and CDs, Warranty
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5 out of 5
5
Great Home Office Printer
on August 4, 2021
Posted by: HomeShredder
[This review was collected as part of a promotion.] "I received this product free in exchange for my honest and unbiased review" The printer was so easy to set up . Was amazed how quiet it was. This is an excellent home office printer!
Pros: Jam Resistance, Quality Construction, Quiet Operation, Safety Features, Secure Cut Size, Service Guarantee, Shreds Credit Cards, Staples and CDs, Warranty
I would recommend this to a friend!
Response from fellowes.comBy CMCSAugust 4, 2021
We are glad to hear you appreciate how quiet the unit is, HomeShredder!
Written by a customer while visiting fellowes.com
Customer Rating
5 out of 5
5
Fabulous Shredder for Home Office
on July 26, 2021
Posted by: Papergirl2
[This review was collected as part of a promotion.] I received this product free in exchange for my honest and unbiased review.
This shredder is so easy to use, is safe, and does not jam. It handles a lot of paper at one time, too. Very compact and easy to use. If you are looking for a solid and reliable shredder for your home office, this is the one for you!
Pros: Jam Resistance, Mess Reduction, Quality Construction, Quiet Operation, Safety Features, Secure Cut Size, Service Guarantee, Sheet Capacity, Shreds Credit Cards, Staples and CDs, Warranty
I would recommend this to a friend!
Response from fellowes.comBy CMCSJuly 27, 2021
Thank you for your feedback, Papergirl2!
Written by a customer while visiting fellowes.com
Customer Rating
5 out of 5
5
Flawless Performance in a Home Office Shredder
on July 27, 2021
Posted by: SFLinNYC
[This review was collected as part of a promotion.] I received this product free in exchange for my honest and unbiased review.
This is our third Fellowes shredder. We’ve always been impressed by Fellowes' attention to design and performance – and the one time our shredder failed after two years of use, they responded quickly, helping us troubleshoot the problem and ultimately replacing it. We are sold on the Fellowes brand.
This LX180 shredder replaced a 79Ci that had served us flawlessly for years. The two models are similar in all respects, being designed for heavy-duty personal use in home office settings. Both models have sixteen-sheet capacity, provide identical crosscut shredding results and run continuously for up to twenty minutes. Although we have not yet had the opportunity to test it, the LX180 has a cool-down time of only fifteen minutes, which is half the time required for the 79Ci. Both units are quiet, but the LX180 is if anything a bit quieter than the 79Ci. One other key difference is in the volume of the output of the two shredders. Both have six-gallon bin capacities, yet the LX180 fills the bin with about 25% more shredded sheets than the 79Ci, apparently doing a better job of compacting the output before it drops into the bin. The form factor is more rectangular than with the 79Ci, which is a good thing, as it fits much more easily into a compact space. The bin is much easier to remove than before and there is much less of a mess than before.
Curiously, there is no window in the bin, so the only way to see how much room is left before the bin is full is to open the unit. The physical buttons on the old unit have been replaced with touch controls, which are much more easily activated by accident. The graphic performance indicator has been replaced by a single LED light bar across the front of the unit that changes color. For those with color blindness or other visual impairments, the color change may not be as noticeable as the old graphic interface. There is also an efficiency indicator that helps guide the user to optimize the number of sheets fed at a time. I’m not sure how useful this feature may be, unless one makes a concerted effort to use it.
Overall, this is the best shredder we’ve used to date.
Pros: Jam Resistance, Mess Reduction, Quality Construction, Quiet Operation, Secure Cut Size, Sheet Capacity, Warranty, compact form factor, compact output, ease of emptying bin, short recovery time
Cons: no window in bin, touch controls easily activated accidentally, color bar not useful in visual impairment
I would recommend this to a friend!
Response from fellowes.comBy CMCSJuly 28, 2021
We value the trust you expressed in the Fellowes brand, SFLinNYC! and we appreciate the detailed review! We wanted to mention that this unit features a bin full flap so the user will be alerted when the basket is filled. Thank you for your feedback!
Written by a customer while visiting fellowes.com
Customer Rating
5 out of 5
5
Best Shredder and a big improvement over the last one
on July 29, 2021
Posted by: DLHCPA
[This review was collected as part of a promotion.] I had a 79Ci and this shredder is so far superior. The other would jam and the drawer would not stay in. This one I have shredder over a 1,000 in one day and it works perfect. I am so happy to have the new Lx180. Makes my life easy. Never had to stop to wait for it to cool. It kept up with my work load. Yes I did take breaks to scan as I went along to digitize my paperwork prior to shredding. But that went fast. Enough time to keep the shredder cool and working all the time. Much quieter than the last model as well.
Pros: Jam Resistance, Quality Construction, Quiet Operation, Secure Cut Size, Sheet Capacity, Shreds Credit Cards, Staples and CDs
Cons: Mess Reduction
I would recommend this to a friend!
Response from fellowes.comBy CMCSJuly 30, 2021
Hi DLHCPA. Thank you for taking the time to share your observations!
Written by a customer while visiting fellowes.com
Customer Rating
5 out of 5
5
Excellent shredder
on July 30, 2021
Posted by: cyclemarc
[This review was collected as part of a promotion.] Really like this shredder. It is powerful, and no issues with jamming. Nice design, sleek controls. Quieter and smoother sounding than my 79ci, which is also an excellent shredder. The only thing i noticed is that the 79ci is rated for shredding CDs, but the LX180 is not, which is not an issue for me, but could be if you have to shred CDs
I received this product free in exchange for my honest and unbiased review.
Pros: Jam Resistance, Mess Reduction, Quality Construction, Quiet Operation, Safety Features, Secure Cut Size, Service Guarantee, Sheet Capacity, Warranty
I would recommend this to a friend!
Response from fellowes.comBy CMCSAugust 2, 2021
We are really glad you like the shredder, cyclemarc! Thank you for sharing your observations with us!
Written by a customer while visiting fellowes.com
Customer Rating
5 out of 5
5
Great shredder
on July 31, 2021
Posted by: Momof2girls
[This review was collected as part of a promotion.] This is a very high quality shredder. I have always loved and been very happy with Fellows shredders. I have been using this shredder for a few weeks now and have been very satisfied. Some pros of this shredder include the speed, sheet capacity, shred time, and quietness of the machine. I also love the capacity of the bin. Some cons for me personally but that didn’t effect my rating: you can’t shred CDs (this isn’t the biggest deal) and not being able to see inside the bin to see when it’s full. My other con as far as I can tell is there is only one power button to turn it on and off, compared to my other Fellows shredder which has a master power button and then the power button to use each time you shred. This isn’t a huge deal though just a minor inconvenience. Another minor inconvenience is how you actually pull the bin out to empty it but I am starting to get use to it. Overall, I would highly recommend the shredder for its performance and it’s sleek design. I love Fellows shredders and would never use another brand. “I received this product for free in exchange for my honest, unbiased review”
Pros: Jam Resistance, Quality Construction, Quiet Operation, Safety Features, Secure Cut Size, Sheet Capacity, Warranty
I would recommend this to a friend!
Response from fellowes.comBy CMCSAugust 2, 2021
We appreciate you taking the time to post your review, Momof2girls! We are grateful for the trust you expressed in the Fellowes brand!
Written by a customer while visiting fellowes.com
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