Customer reviews from brother-usa.com
Brother - QL-800 High-Speed Thermal Label Printer - White/Black
Average customer rating
4.1
(137 Reviews)
Rating breakdown 137 reviews
5 Stars
81
4 Stars
22
3 Stars
11
2 Stars
7
1 Star
16
78%of customers recommend this product.
(
42 out of
54)
Customer Reviews for Brother - QL-800 High-Speed Thermal Label Printer - White/Black
Customer Rating
4
Missing zip--wasted several before noticed it
on April 28, 2022
Posted by: mceagle2003
from MS
Mac contacts leaves out zip code if you fill the information correctly on the contacts card--put all in city (city, state, zip) otherwise, the label prints with no zip code
Written by a customer while visiting brother-usa.com
Customer Rating
3
Mailing Label printing does not include the Postal
on May 16, 2022
Posted by: CurtTampa
Mailing Label printing does not include the Postal Barcode
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, May 16, 2022
We would like to take this opportunity to thank you for your feedback.At Brother, customer satisfaction is something we take seriously. We understand you're experiencing issues printing mailing labels with your Brother QL-800. We'd like to help. We would recommend contacting our Brother Customer Support Team online via email or live chat for support: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good choice for address labels
on December 31, 2022
Posted by: Computer Novice
from Ft Knox KY
Software is easy to use. The setup is a breeze.Would definitely recommend this item.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Nice little label printer
on January 19, 2023
Posted by: Normal Person
from CT
I was looking for a label printer to create a more professional looking address on outgoing mail. I also wanted the ability to produce folder labels and box labels. This unit has all the basic features I require as well as additional features I might use in the future. It’s easy to use, does exactly what I require, and doesn’t require a lot of directions to get working properly. Great little addition to my office.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Disappointing
on February 3, 2023
Posted by: Nanabanana
Labels too small for my needs. Don’t print mailing labels correctly
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, February 7, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother QL800. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
You are a valued customer to us. We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you at www.brother-usa.com/support
You are a valued customer to us. We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you at www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
4
Nice printer
on February 10, 2023
Posted by: Art Plus Gallery
from New Jersey
Printer works great, the only problem is if a label gets stuck it is very difficult to get into the machine to pull it out. It is very tight and if you pull on something the soldered wires on the board disconnect and the printer is useless.
Written by a customer while visiting brother-usa.com
Customer Rating
5
High quality label printer
on February 12, 2023
Posted by: Dawn K
from Maine
Wonderful printer! Easy to install and very user friendly! Labels are crisp and clear. I highly recommend this product!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Minor label problems
on March 7, 2023
Posted by: Anonymous
Minor problem with printer not recognizing label size after using previously with no change. Kept trying worked fine. A catch basket would be a nice addition.
Written by a customer while visiting brother-usa.com