Customer reviews from fellowes.com
Fellowes - 11053 200 Sheet Capacity Steel Metal Copyholder - Black
Average customer rating
4.3
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
1
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
0
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Fellowes - 11053 200 Sheet Capacity Steel Metal Copyholder - Black
Customer Rating
4
Line Guide Problem
on June 20, 2012
Posted by: Christel
This is a very good product except for the line guide feature. I don't mind the higher price because the copyholder holds up very well. Unfortunately, the line guide fell off my desk and the plastic shattered. I can not find a replacement anywhere. Others in my office have also cracked or broken their plastic line guides & need replacements. If there was a place to purchase just the line guides, then this product would receive a better rating from me.
Pros: Functionality, Quality Construction, design
Cons: Quality Construction, no access to replacement line guides
No, I would not recommend this to a friend.
Response from fellowes.comBy cf, customer reviews, June 26, 2012
Dear Customer,
Thank you for sharing your experience regarding the Metal Copyholder. We are sorry to hear that the line guide for your copyholder has broken. Please note that typically part availability is dependent on demand for supply and we are very sorry that the part you were seeking was not available to you. We are happy to forward your comment to the Business Team for future consideration.
While the part is not available, the product does carry a three year limited warranty from the original purchase date. If you are within this warranty period, we would be happy to replace the product for you. In addition, we would appreciate the opportunity to further assist you.
Please call us at 1.800.945.4545, Monday-Friday, 7 a.m. – 7 p.m. CST and discuss the defect with the representative. They will be able to assist you from here.
Thank you for sharing your experience regarding the Metal Copyholder. We are sorry to hear that the line guide for your copyholder has broken. Please note that typically part availability is dependent on demand for supply and we are very sorry that the part you were seeking was not available to you. We are happy to forward your comment to the Business Team for future consideration.
While the part is not available, the product does carry a three year limited warranty from the original purchase date. If you are within this warranty period, we would be happy to replace the product for you. In addition, we would appreciate the opportunity to further assist you.
Please call us at 1.800.945.4545, Monday-Friday, 7 a.m. – 7 p.m. CST and discuss the defect with the representative. They will be able to assist you from here.
Written by a customer while visiting fellowes.com
Customer Rating
4
Good quality
on November 14, 2018
Posted by: SueQ
It's a good stand, but the line guide broke (the plastic guide broke away from the metal piece) and I'm not finding a replacement anywhere.
Pros: design, Functionality
Cons: Quality Construction
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
Favorite copy holder
on June 6, 2020
Posted by: MaryFA
There is only one thing I would like better with this copy holder and it would be if the center line would be magnified.If you ever add such a feature-------please contact me. I would be the first in line to buy it.
Pros: design, Functionality, Quality Construction, Warranty
I would recommend this to a friend!
Written by a customer while visiting fellowes.com