Customer reviews from Dymo.com
DYMO - 30251 LabelWriter 1.12 in. x 3.5 in. Address Labels - (2/Box) - White
Average customer rating
2.4
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
19
4 Stars
6
3 Stars
2
2 Stars
3
1 Star
43
4%of customers recommend this product.
(
1 out of
27)
Customer Reviews for DYMO - 30251 LabelWriter 1.12 in. x 3.5 in. Address Labels - (2/Box) - White
Customer Rating
1
Horrible software
on August 18, 2023
Posted by: Dr D
I purchased the DYMO Labelwriter 450 Twin Turbo two years ago and used it constantly. It was fantastic. Then DYMO decided to "upgrade" the software, and that is when it stopped being used. I kept the old software on my laptop even though it would automatically look for a software update, which I had to stop manually. Then one day, my laptop acted up, and I had to reinstall my operating system on it, thus ruining my workaround for the DYMO modern software. Now that I have lost the old software, I cannot figure out how to create or import contacts and have them printed with a bar code to help the USPS deliver them. I can't be the only one extremely unhappy with their software.
No, I would not recommend this to a friend.
Response from Dymo.comBy Bianca, DYMO, August 22, 2023
Hello.
We sincerely apologize for the inconvenience caused. Thank you for sharing your feedback with us.
The DYMO label Software which is the older software version and you can download this software on your new computer from dymo.com>Support>Download Software>Not sure which software to choose>Compatibility chart> Select DYMO Label Software version based on the Operating System your computer has.
In addition, you can create and import contact and data from the DYMO Label Software. You can find the simplified guide on how to do this on dymo.com>Support>Dymo Help Center>Software>How to use DYMO Label Softwarev8.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. Thank you for sharing your feedback with us.
The DYMO label Software which is the older software version and you can download this software on your new computer from dymo.com>Support>Download Software>Not sure which software to choose>Compatibility chart> Select DYMO Label Software version based on the Operating System your computer has.
In addition, you can create and import contact and data from the DYMO Label Software. You can find the simplified guide on how to do this on dymo.com>Support>Dymo Help Center>Software>How to use DYMO Label Softwarev8.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
2
Not easy to use
on December 14, 2022
Posted by: Savannah
Our Older model was great. This one is Not easy to use. The older model I could pull up my contact list and print them all at once. If there is a way to do it with this one, I have not found it yet.
No, I would not recommend this to a friend.
Response from Dymo.comBy Satya, DYMO, December 19, 2022
Hello.
We are sorry for the the inconveniences caused by our software update. The option is still available on the new software as well to print multiple addresses at same time from the list. Also you could import all the addressbooks from the old software to new software and print. If you are using 4 series printers and wanted to use that old software, it is still available to download and install from our website under support option. We value your feedback to improve our software and products.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We are sorry for the the inconveniences caused by our software update. The option is still available on the new software as well to print multiple addresses at same time from the list. Also you could import all the addressbooks from the old software to new software and print. If you are using 4 series printers and wanted to use that old software, it is still available to download and install from our website under support option. We value your feedback to improve our software and products.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Bad - Do not recommend.
on April 11, 2023
Posted by: Daniel1520
I get the dreaded "Unknown Label detected" when using the Dymo labels. Have to shut it off and turn it on then it works for a few before going back into a broken state. Clearly by all the other reviews the company has a problem they badly need to fix. Should not be this many issues.
No, I would not recommend this to a friend.
Response from Dymo.comBy Satya, DYMO, April 12, 2023
Hi Daniel,
We apologize for the inconvenience you are experiencing with our new label rolls. "Unknown Labels detected" this error is given when old DYMO labels are used which are manufactured before April 2020 as they have no RFID chip in them. Only labels which are manufactured after April 2020 are compatible with 5 series printers and gives no error. However, we appreciate your feedback which helps us in improving our products.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We apologize for the inconvenience you are experiencing with our new label rolls. "Unknown Labels detected" this error is given when old DYMO labels are used which are manufactured before April 2020 as they have no RFID chip in them. Only labels which are manufactured after April 2020 are compatible with 5 series printers and gives no error. However, we appreciate your feedback which helps us in improving our products.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Horrible
on April 18, 2023
Posted by: Diego M
Unable to detect labels. Waste labels just trying to get this thing to work. Poor quality.
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, April 20, 2023
Hi Diego.
We sincerely apologize for the inconvenience caused.
To resolve the issue, please power cycle the printer by removing the labels, power adapter, and USB cable and then pressing the power button 15 times after that. Insert the power, turn the printer on and then insert the labels making sure the holes are aligned all the way to the left side. Press the forward button to feed one label through, and then try to print a label.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
To resolve the issue, please power cycle the printer by removing the labels, power adapter, and USB cable and then pressing the power button 15 times after that. Insert the power, turn the printer on and then insert the labels making sure the holes are aligned all the way to the left side. Press the forward button to feed one label through, and then try to print a label.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
NEVER WORKS
on May 6, 2023
Posted by: thatguy1911
I bought 2 of 5XL printers and one works flawlessly and the other is nothing more than a nightmare it never picks up the DYMO labels i bought. I do not recommend this product to anyone. 0/5 stars.
Response from Dymo.comBy Cynthia, Dymo, May 8, 2023
Hello.
We sincerely apologize for the inconvenience caused.
Please try power cycling the device by removing the labels, power adapter and USB cable from the printer. Press the power button 15 times. Connect the power, turn the printer on and Insert you labels, connect the USB cable and try to print a label.
If the issue persists, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
Please try power cycling the device by removing the labels, power adapter and USB cable from the printer. Press the power button 15 times. Connect the power, turn the printer on and Insert you labels, connect the USB cable and try to print a label.
If the issue persists, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
AVOID ALL DYMO PRODUCTS and PAS IT ON!
on January 28, 2024
Posted by: Disgusted
from Tampa
Because I had my Dymo 450 Twin Turbo for more than 30 years and it worked flawlessly, until it recently broke, I bought it without looking at and comments here. What a MISTAKE! MIGHT AS WELL HAVE THROWN THE MONEY WAY! I am a journalist for a daily newspaper and TV. RECOMMENDING in print and on the air to AVOID buying ANY DYMO product and DUMP their stock before it CRASHES -- ANY company that puts its consumers LAST and redesigns its products deserves to go belly up right away! Their new products SUCK! I would rate this -10!
Response from Dymo.comBy DYMO NA, January 29, 2024
Hello.
We apologize that our product has not met your expectations. Your feedback is valuable to us and therefore we will be glad to assist you with any issues that you are facing with any of our devices as we are committed to making sure we turn your experience around to a rather delightful one
If you require further assistance, please do not hesitate to get in touch with us directly.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We apologize that our product has not met your expectations. Your feedback is valuable to us and therefore we will be glad to assist you with any issues that you are facing with any of our devices as we are committed to making sure we turn your experience around to a rather delightful one
If you require further assistance, please do not hesitate to get in touch with us directly.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Stay away
on April 19, 2023
Posted by: TonytheDSI
My IT Manager came up to set it up - Couldn't transfer my files. To add a new address is not easy and it looks like I can only save 20 labels, editing or deleting duplicates is impossible. I went from a 330 to the 550 wish I had the 330 back if I could bring it back to life along with its easy use software,
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, April 20, 2023
Hi Tony.
We sincerely apologize for the inconvenience caused.
Since you were using our DYMO Label Software before, it is possible to transfer you whole Address Book into Dymo Connect. Please make sure you have DYMO Connect version 1.4.3 installed first, then click File>Manage Contacts, click on My Contacts and select Import from DYMO Label.
After successfully browsing and importing your Address Book, go back to DYMO Connect, select ADD and choose Address, you will see Manage Contacts on your left side, select your Address Book from the drop-down and choose the address you want to print.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
Since you were using our DYMO Label Software before, it is possible to transfer you whole Address Book into Dymo Connect. Please make sure you have DYMO Connect version 1.4.3 installed first, then click File>Manage Contacts, click on My Contacts and select Import from DYMO Label.
After successfully browsing and importing your Address Book, go back to DYMO Connect, select ADD and choose Address, you will see Manage Contacts on your left side, select your Address Book from the drop-down and choose the address you want to print.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Proprietary Labels are for greedy companies
on May 9, 2023
Posted by: Mike857
I will never purchase Dymo products again. Using proprietary labels is unacceptable. We used to buy up to 10 printers a year and 100's of rolls of labels. No longer. This is because of your greed.
Response from Dymo.comBy Cynthia, Dymo, May 10, 2023
Hi Mike.
We sincerely apologize for the inconvenience caused. We recommend using our DYMO authentic labels as we can guarantee that they provide the best user experience. Using our labels also reduces issues such as label jams, excessive feeding, and misaligned printing.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. We recommend using our DYMO authentic labels as we can guarantee that they provide the best user experience. Using our labels also reduces issues such as label jams, excessive feeding, and misaligned printing.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com