We picked this up on sale. It is comfy. It was easy to put together. It feels pretty sturdy for the kids to use regularly. The base is a little blah but for the price I don’t care. Why would I look at the bottom part of the chair all day anyway. I may swap out the casters for rollerblade wheels I saw online but the casters work well. Just looking to protect the floor a bit.
Customer service was great. They helped me get chair up front and out to my car. They took time telling me about different chairs and letting me try them out. The cost was excellent since I got it on sale. So I guess you can see I was very pleased with the store and people there.