Customer reviews from Staples
Emerge - Vortex Bonded Leather Gaming Chair, Supports Up to 301 lbs, 17.9" to 21.6" , Gray/ Back, Base - Black
Average customer rating
4.5
(8,470 Reviews)
Rating breakdown 8,470 reviews
5 Stars
6,263
4 Stars
1,289
3 Stars
384
2 Stars
246
1 Star
288
91%of customers recommend this product.
(
59 out of
65)
Customer Reviews for Emerge - Vortex Bonded Leather Gaming Chair, Supports Up to 301 lbs, 17.9" to 21.6" , Gray/ Back, Base - Black
Posted by: Wayne K
Verified Purchase:Yes
I got this chair on sale and don't regret it. It's very comfortable and sturdy with height adjustment, tilt, and flip-up arms. My only complaint is that the arms are pretty high up so the chair won't fit under the edge of my desk without lifting the arms up.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: H
Verified Purchase:Yes
This is a great chair, very comfortable and solid, easy to build.
Written by a customer while visiting Staples
Customer Rating
2
Good chair with 1 major flaw
on February 26, 2026
Posted by: Bonds25
Overall all this is a comfortable chair at a good price. However, it has one major flaw. The tilting back armrests are an excellent feature but the fact that they do not go all the way back completely annoying. Because of where they stop you'll have both of the ends digging into your arms or shoulders depending on how tall you are. Had the armrests gone back flus with the back of the chair, this chair would be 5 stars.
Written by a customer while visiting Staples
Posted by: Crafter
Verified Purchase:Yes
Great chair! Smooth movement, supportive body, and rich color.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Robin
Verified Purchase:Yes
Comfortable
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Joseph Januszkiewicz
Verified Purchase:Yes
Chair is very comfortable
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
2
Comfy, but ripping up
on February 20, 2026
Posted by: bobjohn
Chair is pretty comfy, but after some use seat seam is already tearing up and can snap at any moment. Very cheap material, the last chair (not the same brand) I had lasted 5 years, this one not even 1 year is already ripping up. Waste of money, DON'T get this brand so cheap!
Response from StaplesBy Staples, Social Media, February 20, 2026
Hi Bob, I regret to hear this happened, and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday, 9AM to 8PM EST.
Written by a customer while visiting Staples
Customer Rating
1
No product support
on February 20, 2026
Posted by: Staples Emerge Vortex Bon
No product support
Written by a customer while visiting Staples