Check the ratings of any chair at any price and you'll never see universal satisfaction. Same here. But so far I'm quite happy. I debated getting another mesh chair but you can't beat the immediate comfort--especially the rear tilt--of this kind of chair. Granted processed leather chairs tend to crack and peel over time but for this price--and the fact that I'll be treating it regularly with leather conditioner--I expect I'll get my money's worth. It assembled pretty easily although I decided to modify the sequence a little to get the back of the chair on. But not bad. Overall it's a good buy. No complaints.
Chair is super comfortable and a real upgrade from the twenty year old chair it replaced. Directions for assembly were clear and parts were labeled. However the screws did not go easily in to the chair. The holes lined up ok but the screws just would not go in. Took it apart and started over doing the other side first. That went better but still was a lot of extra effort. It took me about two hours to put this together.