We previously purchased one of these in black/grey and it's fantastic - I can sit for a whole day without getting sore. However once we set up this one we noticed the seat was off balance making chair crooked. Clearly a manufacturing defect. Staples was good in allowing us to return and get a new one. However with an item this big that we had already spent time assembling it was a pain to return.
chair was delivered as expected. assembly was pretty easy as long as you have your own tools. there was a slight lean in the chair but for the price the chair is worth it