We previously purchased one of these in black/grey and it's fantastic - I can sit for a whole day without getting sore. However once we set up this one we noticed the seat was off balance making chair crooked. Clearly a manufacturing defect. Staples was good in allowing us to return and get a new one. However with an item this big that we had already spent time assembling it was a pain to return.
Whatever wood is inside bottom could be heard cracking upon sitting first time to "set" spindle into base. Chair practically broke immediately at base plate connection. I was going to ignore the scratches and loose threads. I am not a heavy guy i am well below weight specifications. I did not plop down hard or mistreat this chair in any way. This thing can barely support its own weight.