This is a floor model. Was told by sales that it was newly out of the box to put on the floor. Once I got it home I noticed that it had a noticeable right forward tilt and a black handprint on the top that won't come out. I'm thinking that this chair had been on the floor for some time or was poorly set up. I'm not very happy.
I bought two of these chairs at the same time one of them was identical to the floor model and very comfortable and the other was completely different the arm rest was spread out very wide and it is not comfortable to use.
This is the first computer chair that I have bought that is the most comfortable chair ever.Forms to my body head rest is a perfect fit.Very nice looking.A-1.I totally recommend this chair to anyone who wants to be comfortable while working at the desk.