Customer reviews from Staples
Emerge - Vortex Bonded Leather Gaming Chair, Supports Up to 301 lbs, 17.9" to 21.6" , Gray/ Back, Base - Black
Average customer rating
4.5
(9,521 Reviews)
Rating breakdown 9,521 reviews
5 Stars
7,047
4 Stars
1,441
3 Stars
426
2 Stars
278
1 Star
329
89%of customers recommend this product.
(
48 out of
54)
Customer Reviews for Emerge - Vortex Bonded Leather Gaming Chair, Supports Up to 301 lbs, 17.9" to 21.6" , Gray/ Back, Base - Black
Customer Rating
1
Garbage
on July 15, 2021
Posted by: Gary G.
I purchased the "SBG Gaming Chair" on 9/28/20. in June of 2021 two of the wheels had broken off the base. I had purchased insurance for this chair for a whopping $20. When i called insurance people they instructed me to contact the manufacturer as this falls under their warranty not my insurance. Upon calling the manufacturer i was advised that since the manufacturer didn't build my chair its not covered by them. I called back the insurance company who then told me i had to provide them A DOCUMENT FROM THE MANUFACTURER CLAIMING THEY DON'T COVER THIS UNDER WARRANTY. At this point i was beyond frustrated and the rep from the insurance line reached out to the manufacturer then proceeded to process my claim. I received the new wheelbase and backrest about a week later. However it did not occur to me (or the insurance rep) that in order to replace the wheel base i have to remove the broken base from the neck of the chair which i still cannot remove. I've owned a number of chairs and never have i been able to remove the wheelbase once. 0/10 very disappointed.
Written by a customer while visiting Staples
Posted by: Michael
Verified Purchase:Yes
I bought two for my office. Very comfortable. Everyone that has seen them loves the chairs. They look professional.
Written by a customer while visiting Staples
Posted by: G.P.
Verified Purchase:Yes
Very welll built. Employees were very helpful. Looks like the chair should last a long time
Written by a customer while visiting Staples
Posted by: N.L.
Verified Purchase:Yes
Very pleased with the product we purchased it in the afternoon and three hours later we received a phone call that the chair was put together thinking it wouldn’t be ready until the next day
Written by a customer while visiting Staples
Posted by: D.G.
Verified Purchase:Yes
It is such a good looking chair and so comfortable I get so many compliments on it everyone loves it thinking about replacing my office chair also
Written by a customer while visiting Staples
Posted by: G.H.
Verified Purchase:Yes
I’ve only had it a week but I’m pleased so far. Installation was easy instructions were good and I just had surgery and am restricted from lifting more than 5 lbs. But I got it done without hurting myself.
Written by a customer while visiting Staples
Posted by: STEVEN N.
Verified Purchase:Yes
I like the style and the feel of the chair
Written by a customer while visiting Staples
Posted by: J.S.
Verified Purchase:Yes
Priced perfectly and holds up incredibly well. For long days in the office it doesn't hurt your backside. Which I appreciate.
Written by a customer while visiting Staples