Customer reviews from Staples
Emerge - Vortex Bonded Leather Gaming Chair, Supports Up to 301 lbs, 17.9" to 21.6" , Gray/ Back, Base - Black
Average customer rating
4.5
(9,534 Reviews)
Rating breakdown 9,534 reviews
5 Stars
7,058
4 Stars
1,442
3 Stars
427
2 Stars
278
1 Star
329
90%of customers recommend this product.
(
54 out of
60)
Customer Reviews for Emerge - Vortex Bonded Leather Gaming Chair, Supports Up to 301 lbs, 17.9" to 21.6" , Gray/ Back, Base - Black
Posted by: DAVID H.
Verified Purchase:Yes
Six weeks after purchasing this chair the piston (allowing the chair to go up and down) started to sink. After calling the purchased protection plan (asurion) they indicated that i should call staples support. After calling Staples Support they logged the call and told me the manufacture will send the part. I received the part with no tools to remove the piston from the failing chair. A very difficult process. So after 6 weeks of use it is broken and i require to find a repair facility to install the new part. Very poor customer support selling a defective product. And by the way if you get a emailed receipt the bar code is not printed the REQUIRED bar code which this "protection plan" vendor needs to process a claim ! So word to the wise get a paper register receipt!
Written by a customer while visiting Staples
Posted by: KRISTINA J.
Verified Purchase:Yes
Very comfortable. Love it
Written by a customer while visiting Staples
Posted by: MATT H.
Verified Purchase:Yes
Seat stitching was already coming apart out of the box and the arms don't fold up all the way. I sit in the chair all day while working from home and its comfortable. Good chair for the value when its on sale. Not confident on the durability but wasn't spending extra on the protection plan.
Written by a customer while visiting Staples
Posted by: Irish B
Verified Purchase:Yes
My son loves it for his first job & home office.
Written by a customer while visiting Staples
Posted by: Brandon
Verified Purchase:Yes
When my package arrived I was excited to put it together. Having to sit down on a comfortable chair with great back support helped me get through the day.
Written by a customer while visiting Staples
Posted by: Steven
Verified Purchase:Yes
This seems to be a nice comfortable chair. Though it took some time and great effort to put it together. The instructions are pictures and they do not speak for themselves. I think it would have been easier if the instructions had said to attach the arms to the seat and then attach the back to the arms - using the lower screws to pivot the back into place. Then hold the back in place by attaching the two remaining screws through the upper holes of the arms and into the back. I hope these instructions may help some of you assemble this very nice chair. Finally spend considerable time tightening all the screws.
Written by a customer while visiting Staples
Posted by: LISA H.
Verified Purchase:Yes
It makes a lot of noise when you move. Isn’t comfortable. Returned it.
Written by a customer while visiting Staples
Posted by: ANGELO S.
Verified Purchase:Yes
GREAT CHAIR ESPECIALLY FOR THE PRICE.
Written by a customer while visiting Staples