Was delivered in a reasonable amount of time. Pretty tricky to assemble - the back needs 3 or 4 hands to work on. Could not thread one screw fully through in one of the arm rests. The chair itself is comfortable but I am not convinced about the long-lasting quality. There's a reason why the chair had such a huge discount when I bought it in late February.
Chair seemed fine at first but after a few months of using it I started having bad sciatic nerve pain. Traced my new debilitating back and hip pain back to this chair!
Response from StaplesBy March 10, 2025
Hi I regret to hear this happened and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday 9AM to 8PM EST. ^MS