Shopping for a desk chair is hard. Endless choices but I had looked at this chair online and kept it as a contender. My wife was in Staples on other business and saw the chair and tried it out. It does have lumbar support (you have to sit back) and is supple and she thought it would suit me. I am short 5'7" and heavy 245 lb. and have some physical disabilities and I'm over 70 yr. old. this chair is for my desk and I spend a good deal of time at my desk. The seat is generous the swing arms make it easy for me to pick things up or reach beyond my position. The swivel seat height tilt and roll functions are all acceptable. We had it assembled at the store for a reasonable fee. Time will if I could have given a 5