Customer reviews from Staples
Emerge - Vortex Bonded Leather Gaming Chair, Supports Up to 301 lbs, 17.9" to 21.6" , Gray/ Back, Base - Black
Average customer rating
4.5
(8,470 Reviews)
Rating breakdown 8,470 reviews
5 Stars
6,263
4 Stars
1,289
3 Stars
384
2 Stars
246
1 Star
288
91%of customers recommend this product.
(
59 out of
65)
Customer Reviews for Emerge - Vortex Bonded Leather Gaming Chair, Supports Up to 301 lbs, 17.9" to 21.6" , Gray/ Back, Base - Black
Posted by: JIMMY S.
Verified Purchase:Yes
Chair was missing parts (wheels And All hardware) box was never opened
Response from StaplesBy April 30, 2025
Hello Jimmy. Thank you for reaching out regarding your recent delivery order. I sincerely apologize that parts were missing. Please contact Emerge Brands Support at (800) 270-9570 or 'ProductBrandsSupport@Staples.com' for the missing parts to be sent out. Thank you and have a great day.
Written by a customer while visiting Staples
Posted by: SETH R.
from Boston
Verified Purchase:Yes
This is good for the money. Very comfy not to expensive at least on sale think it was around $139. Has some squeeks and clicks could be a little annoying but again for the $ it doesn't bother me. There are some loose threads and wonky tolerances but not noticeable once it is assembled which is very easy for one person no help needed. This is actually much more comfortable than a much more expensive office chair which it replaced. Looks good too not too uber-gamey but not too stuffy a little sporty. I went for the black-grey but the white looks pretty hip.
Written by a customer while visiting Staples
Posted by: LAWRENCE G.
Verified Purchase:Yes
It is comfortable to sit in for long periods of time. The reason I gave it 4 instead of 5 was the fact that the arms line up with my desktop so if I want to type a message I am a little too far away from my desk. The arms are a little high for me anyway so an adjustment allowing for the arms to be lower would be a nice addition. Currently what I do is to swing the arms up to get closer to the desk A little more seat padding would be nice for us people with tailbone issues. I'm thinking about getting one for my work office but I think I'll wait another month or two before deciding just to make sure.
Written by a customer while visiting Staples
Posted by: ANTHONY O.
Verified Purchase:Yes
Easy to put together and very comfortable.
Written by a customer while visiting Staples
Posted by: DONAVAN T.
Verified Purchase:Yes
I like this chair b/c the seat is firm and gives me good back support. I like that I can put up the hand rests so they don't bump up against my desk. Pretty good chair so far.
Written by a customer while visiting Staples
Posted by: G.D.
Verified Purchase:Yes
N is very looking chair. Easy to assemble!
Written by a customer while visiting Staples
Posted by: BERNADETTE P.
Verified Purchase:Yes
Very comfortable. Easy to spend lots of time at a desk in comfort.
Written by a customer while visiting Staples
Posted by: ARETHA S.
Verified Purchase:Yes
I thought it was just me but in reading the reviews another customer felt the same way. I sat in the red chair which was very comfortable the reason why I decided to go with this particular chair I just didn't want it in red. I purchased the blue one which for some reason is nowhere near as comfortable as the red one. If my son comes to help me get it down the steps to my vehicle I will be returning it.
Response from StaplesBy April 22, 2025
Hi Aretha I'm sorry to hear that you're not happy with your chair and I understand your frustration. To request a return or exchange please contact us within 14 days of your delivery date (4/29/25) at 1-800-333-3330 option 3 via Chat on Staples.com or access our return center by logging into your online account and selecting My Orders. I apologize for any inconvenience this has caused.
Written by a customer while visiting Staples