Customer reviews from Staples
Emerge - Vortex Bonded Leather Gaming Chair, Supports Up to 301 lbs, 17.9" to 21.6" , Gray/ Back, Base - Black
Average customer rating
4.5
(9,533 Reviews)
Rating breakdown 9,533 reviews
5 Stars
7,057
4 Stars
1,442
3 Stars
427
2 Stars
278
1 Star
329
90%of customers recommend this product.
(
53 out of
59)
Customer Reviews for Emerge - Vortex Bonded Leather Gaming Chair, Supports Up to 301 lbs, 17.9" to 21.6" , Gray/ Back, Base - Black
Posted by: D.S.
Verified Purchase:Yes
The chair will work great in my office the salesman was a big help
Written by a customer while visiting Staples
Posted by: SHADDRACK B.
Verified Purchase:Yes
I purchased this chair for my son this weekend and it is a considerable upgrade from the last one. It appears to be a lot more comfortable and durable. He really likes it.
Written by a customer while visiting Staples
Posted by: HAROLD S.
Verified Purchase:Yes
The instructions are not very clear as to how loose you need to keep the arms so that the back can be installed.
Written by a customer while visiting Staples
Customer Rating
1
cheap bolts have snapped off in less than one year
on May 3, 2025
Posted by: Thoreau C.
This is might be the worst purchase I have ever made. Delivered on July 8 2024. About eight months later a bolt securing the back and left arm rest to the seat snapped off. I tried using a bolt extractor for the remaining piece but it is completely stuck in place inside of the chair and cannot be removed (thus cannot be fixed). Yesterday a bolt on the right side snapped off! I weigh about 180 pounds. Now I cannot return it and I have no option but to throw it out after not even 10 months of use. I would only recommend this chair if you enjoy wasting time and money and like being scared to death when you lean back on your chair hear a loud snap and feel like you are about to fall back on your head. If that's not for you maybe try something else.
Written by a customer while visiting Staples
Posted by: JIMMY S.
Verified Purchase:Yes
Chair was missing parts (wheels And All hardware) box was never opened
Response from StaplesBy April 30, 2025
Hello Jimmy. Thank you for reaching out regarding your recent delivery order. I sincerely apologize that parts were missing. Please contact Emerge Brands Support at (800) 270-9570 or 'ProductBrandsSupport@Staples.com' for the missing parts to be sent out. Thank you and have a great day.
Written by a customer while visiting Staples
Posted by: SETH R.
from Boston
Verified Purchase:Yes
This is good for the money. Very comfy not to expensive at least on sale think it was around $139. Has some squeeks and clicks could be a little annoying but again for the $ it doesn't bother me. There are some loose threads and wonky tolerances but not noticeable once it is assembled which is very easy for one person no help needed. This is actually much more comfortable than a much more expensive office chair which it replaced. Looks good too not too uber-gamey but not too stuffy a little sporty. I went for the black-grey but the white looks pretty hip.
Written by a customer while visiting Staples
Posted by: LAWRENCE G.
Verified Purchase:Yes
It is comfortable to sit in for long periods of time. The reason I gave it 4 instead of 5 was the fact that the arms line up with my desktop so if I want to type a message I am a little too far away from my desk. The arms are a little high for me anyway so an adjustment allowing for the arms to be lower would be a nice addition. Currently what I do is to swing the arms up to get closer to the desk A little more seat padding would be nice for us people with tailbone issues. I'm thinking about getting one for my work office but I think I'll wait another month or two before deciding just to make sure.
Written by a customer while visiting Staples