Chair has a 7 year warranty. I am surprised at how comfortable it is. After 3 years the arms stated to peel. I called the warranty phone number and they sent 2 new arms with zero hassle.
Review Title says it all, awesome chair, very comfortable, and well made. Should last a long time. Highly recommend this chair even for just everyday computer work.
This is My Second Identical Version after being Forced back into In Person Work at my Company.
The Only thing I have Noticed with Both Chairs is that the "Leather" produces a Lot of Noise when Moving around in the Chair. Have to use a Specific Vegan or Bonded Leather Cleaner/Conditioner or the Noise becomes Worse. Other than That it is a Very Good Chair for extended periods of Sitting...
Squeaks badly just after a year. I do not recommend this chair.
Response from StaplesBy Staples, Social Media, July 14, 2026
Hi Mac, I regret to hear this happened, and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday, 9AM to 8PM EST. ^LH