I like the back support it gives. The employees were very helpful and informative. I have delt with Staples in the past and have always had good service.
I purchased while on a sale so I got it below $100 so it was a good deal. Easy to assemble everything well marked and instructions in real English (as opposed to poorly translated English). Put it together in about 15 minutes. Very nice looking and so far very comfortable.
It is a comfortable chair. Only thing I would change would be to have it go just a little bit lower to the ground because I am short. I just put my feet up on an ottoman under my desk.