Customer reviews from Staples
Emerge - Vortex Bonded Leather Gaming Chair, Supports Up to 301 lbs, 17.9" to 21.6" , Gray/ Back, Base - Black
Average customer rating
4.5
(8,470 Reviews)
Rating breakdown 8,470 reviews
5 Stars
6,263
4 Stars
1,289
3 Stars
384
2 Stars
246
1 Star
288
91%of customers recommend this product.
(
59 out of
65)
Customer Reviews for Emerge - Vortex Bonded Leather Gaming Chair, Supports Up to 301 lbs, 17.9" to 21.6" , Gray/ Back, Base - Black
Posted by: POPS
Verified Purchase:Yes
It's a chair. It rolls. Enough said. The instructions could have been written better but easy enough to understand. Manufacturer even supplies the tool needed for assembly.
Written by a customer while visiting Staples
Customer Rating
1
Disappointed very uncomfortable.
on June 30, 2025
Posted by: D Lopez
I was very excited to find this chair on sale when I purchased it in February. I wanted to give it time to get ‘broken in’ but it’s been a huge disappointment. Perhaps I have one that is defective but it’s very uncomfortable in the tailbone lower back area. I feel like I am sitting on a chair that is sloping downward the entire time. I’ve tried adjusting the settings the screws to see if I can balance it out but no luck. I went as far as buying a lumbar support cushion. I’m 5’11 210 so I am well below the weight capacity of this chair. After 5 months I’m finally giving up on it and will be looking to purchase a different chair. If you found this chair comfortable after purchasing consider yourself lucky and buy a lotto ticket ASAP. Don’t recommend not even to my worse enemy.
Response from StaplesBy July 3, 2025
Hi I regret to hear you're unhappy with your chair and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday 9AM to 8PM EST. ^MS
Written by a customer while visiting Staples
Posted by: T.N.
Verified Purchase:Yes
IS very comfortable and feels good as a desk chair. Also looks good.
Written by a customer while visiting Staples
Posted by: PHILIP C.
Verified Purchase:Yes
Best computer chair ever...
Written by a customer while visiting Staples
Posted by: DENISE T.
Verified Purchase:Yes
Bought as a gift for my nephew. He loves it.
Written by a customer while visiting Staples
Posted by: N.L.
Verified Purchase:Yes
Solid supportive chair that I use for working from home in front of a computer
Written by a customer while visiting Staples
Posted by: ALLEN L.
Verified Purchase:Yes
Wish it tilted back
Written by a customer while visiting Staples
Posted by: V.B.
Verified Purchase:Yes
The chair is still awaiting two bolts -- the placement makes it extremely difficult to attach them. Hoping to enjoy the chair after working at it some more and hopefully succeeding in completing the assembly.
Written by a customer while visiting Staples