Customer reviews from Staples
Emerge - Vortex Bonded Leather Gaming Chair, Supports Up to 301 lbs, 17.9" to 21.6" , Gray/ Back, Base - Black
Average customer rating
4.5
(9,533 Reviews)
Rating breakdown 9,533 reviews
5 Stars
7,057
4 Stars
1,442
3 Stars
427
2 Stars
278
1 Star
329
90%of customers recommend this product.
(
53 out of
59)
Customer Reviews for Emerge - Vortex Bonded Leather Gaming Chair, Supports Up to 301 lbs, 17.9" to 21.6" , Gray/ Back, Base - Black
Posted by: A
Verified Purchase:Yes
Great chair. Was easy to assemble once i figured out the instructions. Very comfortable. I like that the arms move.
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
5
Excellent purchase. I am not a gamer person.
on August 3, 2026
Posted by: Ncg
Confortable chair
Written by a customer while visiting Staples
Customer Rating
5
Awesome Chair
on July 23, 2026
Posted by: Vortex Gaming Chair
Review Title says it all, awesome chair, very comfortable, and well made. Should last a long time. Highly recommend this chair even for just everyday computer work.
Written by a customer while visiting Staples
Posted by: Batty
Verified Purchase:Yes
This is My Second Identical Version after being Forced back into In Person Work at my Company.
The Only thing I have Noticed with Both Chairs is that the "Leather" produces a Lot of Noise when Moving around in the Chair. Have to use a Specific Vegan or Bonded Leather Cleaner/Conditioner or the Noise becomes Worse. Other than That it is a Very Good Chair for extended periods of Sitting...
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
1
Disappointed
on July 14, 2026
Posted by: Mac
Squeaks badly just after a year.
I do not recommend this chair.
I do not recommend this chair.
Response from StaplesBy Staples, Social Media, July 14, 2026
Hi Mac, I regret to hear this happened, and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday, 9AM to 8PM EST. ^LH
Written by a customer while visiting Staples
Posted by: Kimberly Hicks
Verified Purchase:Yes
The chair was easy to assemble and is very comfortable
Written by a customer while visiting Staples
Customer Rating
3
It’s ok
on July 7, 2026
Posted by: Annoyed
Chair went together ok, was so excited to get it and want to like it but description on website said the chair reclined, which was a selling point t fo me but the chair DOES NOT recline even though the description clearly stated it does. Not sure I’ll keep the chair, it’s not as comfortable as I’d hoped it would be and not being able to recline and adjust the back is a problem for me. I bought this as a computer chair and spend to much time sitting at my desk to not have a comfortable chair and the false advertising bothers me a lot.
Response from StaplesBy Social Media, Staples, July 10, 2026
Hi, thanks for reaching out to us. I'm disappointed to hear the details online were not correct, and I understand your frustration. I have reported your feedback to ensure this is verified and our site updated. To Return or Exchange this item please contact Customer Support at 1-800-333-3330, via Chat on Staples.com, or use the Order Center online. I apologize for any inconvenience this has caused, and thank you for bringing this matter to our attention. ^MS
Written by a customer while visiting Staples