Customer reviews from Staples
Emerge - Vortex Bonded Leather Gaming Chair, Supports Up to 301 lbs, 17.9" to 21.6" , Gray/ Back, Base - Black
Average customer rating
4.5
(9,533 Reviews)
Rating breakdown 9,533 reviews
5 Stars
7,057
4 Stars
1,442
3 Stars
427
2 Stars
278
1 Star
329
90%of customers recommend this product.
(
53 out of
59)
Customer Reviews for Emerge - Vortex Bonded Leather Gaming Chair, Supports Up to 301 lbs, 17.9" to 21.6" , Gray/ Back, Base - Black
Customer Rating
2
Fell apart pretty quickly
on July 26, 2023
Posted by: Charlie
First off the chair looks amazing. The black and gray colorway is very subtle and the cushioning is super soft. The material is comfortable and feels good to the touch. The arms swivel up which is nice and the arm cushioning is very comfortable. I had to buy a memory foam head cushion since the head portion is harder than I liked but it wasn't necessary. Now the bad. First off the plastic pieces started popping off the arms within a month. Secondly the seat reclining is not only INSANELY loud and creaky but it only has 2 positions. One is locked upwards and the other is reclined all the way back. There is no selecting how far it reclines. Lastly and the main reason I'm returning this chair is the seat literally snapped past where the arms connect to the seat. In my picture you can see the entire seat to the right of where my pocket ends is snapped and broken. Underneath you can feel the cheap recycled plasterboard wood or whatever it's made out of. There a clean break all the way across the seat cushion. Thank heavens I paid $30 for a 3 year Asurion protection plan.....
Written by a customer while visiting Staples
Posted by: STAN C.
from Dover
Verified Purchase:Yes
This chair is replacing older one that stopped working (no height adj and stand separated from seat). There was a problem with assembly the back rest frame was bent and arm rest could not be attached. I took the back rest back to Staples and received another one. The chair is together and its great very comfortable. I did not give it 5* because of the defective back rest.
Written by a customer while visiting Staples
Posted by: F.B.
Verified Purchase:Yes
It’s really nice. I just hope this one lasts longer than the last one. We got my child one in Dec 2022 and by March 2023 the seat was already ripping. My child surprisingly isn’t rough on things and doesn’t weigh hardly anything. We were shocked it was already ripping. We only got another chair from staples because we had the protection on it. If this one rips in a short period of time we will NOT be getting another chair from staples.
Written by a customer while visiting Staples
Posted by: ROBERT S.
Verified Purchase:Yes
Had the same one for several years. leather finally wore out Nice for the price. just a little difficuly to assemble.
Written by a customer while visiting Staples
Posted by: JAMES A.
Verified Purchase:Yes
Very comfortable and sturdy
Written by a customer while visiting Staples
Posted by: D.G.
Verified Purchase:Yes
Excellent Transaction and product
Written by a customer while visiting Staples
Posted by: N.K.
Verified Purchase:Yes
Very comfy. Like how the arms move out of the way as well.
Written by a customer while visiting Staples
Posted by: SCOTT L.
Verified Purchase:Yes
the chair is very comfortable and you can sit in it all day. I work from home so that was important. good value
Written by a customer while visiting Staples