Customer reviews from Staples
Emerge - Vortex Bonded Leather Gaming Chair, Supports Up to 301 lbs, 17.9" to 21.6" , Gray/ Back, Base - Black
Average customer rating
4.5
(9,533 Reviews)
Rating breakdown 9,533 reviews
5 Stars
7,057
4 Stars
1,442
3 Stars
427
2 Stars
278
1 Star
329
90%of customers recommend this product.
(
53 out of
59)
Customer Reviews for Emerge - Vortex Bonded Leather Gaming Chair, Supports Up to 301 lbs, 17.9" to 21.6" , Gray/ Back, Base - Black
Customer Rating
1
Cheaply made and uncomfortable
on November 16, 2025
Posted by: Ryan
This chair is a piece of garbage. The chair is so cheaply made. Half the screws don't fit properly for the arms which is what holds the whole thing together. Once you get it together the chair cushion starts to lean forward and a few weeks.
Written by a customer while visiting Staples
Customer Rating
1
Most uncomfortable chair ever
on October 25, 2025
Posted by: Holly T.
This was a replacement for a different chair from Staples that lasted exactly 5.5 years - just past warranty. The floor model was very comfortable. However what I brought home (and was assembled at the store) has a seat that is so hard it is painful to sit on. I am freaked out. All I can think to do is buy a soft cushion to put on it. Ouch...my backside and thighs hurt as I sit and write this.
Written by a customer while visiting Staples
Posted by: LYNN C.
Verified Purchase:Yes
The chair is very comfortable and easy to rill. It rocks and reclines with pressure and returns to it's original position. Great chair so far.
Written by a customer while visiting Staples
Posted by: B.K.
Verified Purchase:Yes
Most comfortable desk chair I've ever had.
Written by a customer while visiting Staples
Posted by: ROBERT C.
Verified Purchase:Yes
Cheap bonded leather lasted one year.
Response from StaplesBy Staples Care, October 17, 2025
Hi Robert Thanks for reaching out to us about this. I'm sorry to hear you're dissatisfied with the Staples Gaming Chair. I've received your feedback and have forwarded your comments as a suggestion for future improvement. ^MS
Written by a customer while visiting Staples
Posted by: WILLIAM R.
Verified Purchase:Yes
I like the design and comfort of the chair. Assembly was straight forward.
Written by a customer while visiting Staples