So far I like it a lot. It’s comfortable attractive and fits my needs. The assembly instructions were easy to follow. The only problem was that some of the plastic caps that cover the screws don’t fit—no big deal though — doesn’t look bad without them.
I went in-store to try the chair out myself. Store display seemed decent so I went for it. They didn't have my color when the website said "3 available". Tried 3 other stores locally. None of their online inventories were accurate. Of course the 1 store that was "out of stock" had 1 left for me. Picked it up with 3 holes in the box. Ignored it and took it home. Assembly wasn't too bad but that's do to the lack of features. The tilt tension and height are the only adjustments. You can adjust the back and the cushions for the seat and armrests are booty. They flatten within 15 seconds and stay flat for hours. I'm sure the quality with plummet overtime. There were 3 loose stitches that I'm afraid to cut without compromising the entire leather section. All in all meh for the price. Better that a wooden chair I was using before. Arm rests adjustment is decent.