The chair was assembled by an expert sent to me by an Assembling Furniture company that deals with Staples. The assembler was very courteous professional and cleaned up the area after the chair was completely functional. This chair is very comfortable compared to the secretarial chair I’ve had for the past 22 years. It was comfortable when I first purchased it. But over the years it has worn out that comfortable factor. So I went to staples and asked an associate to show me desk chairs. There was a large variety of them. But the associate informed me that the Vortex chair was the most purchased one especially for people who use it for more than the usual time upon it I am very happy with it.
When I installed the chair I noticed that it had a bit less fluff in the mid-back region than another chair I bought from staples (same brand; different color scheme). I wonder if the chairs are made by multiple manufacturers or if there is a lot of tolerances allowed in the manufacture. Otherwise the construction seems solid the assembly is easy enough and it seems sturdy enough to handle my weight I'm happy with this purchase.