Purchased this gaming chair for my son two years ago. He loved it when the chair came. However he recently told me the chair was never comfortable from the start. Chair seat cushion is padded on one side but not the other. After one sit in it for a period of time one gets backache. I tried it for a week for my home office. Sure enough it’s very uncomfortable and developed a backache. I asked my son why didn’t he tell me. He said that he thought it comes like it. This is a manufacturing issue. It was not quality controlled. This problem should have been caught at the factory and should never had been allowed to ship.
Response from StaplesBy August 29, 2025
Hello T Y we're very sorry to hear there seems to be a manufacturing defect with your chair padding. Please keep in mind this model comes with a 3 year warranty. Please contact our Product Brands Support Team at (800) 425-0049 to file a warranty claim.
It's comfortable and I love the blue and black color but I needed something to help with my posture and it just doesn't feel or sit the same way the store display/model. I am disappointed in that but have never had a chair that truly works the way I need it to so all things being equal - it's a great chair!