I think the young man who served me named Alex needs a big big raise. He was so attentive and knowledgeable you could not possibly be paying him enough.
The chair was simple to put together and is comfortable. My concern is longevity but I will see how that works out. It is wide for big guys like me which is what I liked.
It's a rather comfortable chair. But what I'd like to see in it is the ability to adjust the arm height but mostly a looser rocking mechanism. I believe I have mine set as loose as it can go and for me it's still too stiff. I bought this on sale for about 1/2 price. If I had paid the full price I'd probably return it. Also it was pretty easy to assembly. There's videos out there too to help.