This chair is put together great. It is very comfortable and was straight forward to assemble. The tilt height adjustment and smoothness of the swivel is great. Well worth the money
The seat is comfortable. The pleather is nice. I like that the armrests go up so I can push under the table. I had to buy a headrest because it really felt like it needed one. Lumber support is mostly ok but I would really like that to be better. With the black headrest I added it looks like a tuxedo with a bowtie. A friend suggested it looked like an orca. I'm mostly happy with it. It was more comfortable than most of the other chairs at Staples. It was on sale for $109 which was a good price.