This was a replacement for an earlier chair of similar design bought at Staples about 12 years ago. I like the new edition. I'm a big guy and I fit and the chair likes me. Easy in/out simple adjustments work well and I suspect this chair will be good for the next 10-12 years. Exceptional value for the price. It was probably me but I had a tough time attaching the back support to the framework according to the directions. While frustrating I finally got it assembled. Net exceptionally good value and quite satisfactory comfort level. I'll rate it at about a 4.5 docking half a point for the assembly problems.
We had bought two chairs in store took them home to assemble and they were perfect. Bought an additional 3 online because of the sale and received lower quality chairs. One tilts to the side bad and isn't even stitched straight. All 3 of the new chairs have crinkled corners and loose filling. Is this why they were on sale?
I'm using the chair for my computer desk. It is very comfortable and beautiful. The only trick to putting it together is to remember not to fully tighten all the armrest screws before the back is screwed in or there won't be enough space to slip the back between the armrests.
Mostly well built with a comfortable seat and back. The plastic sleeves that go around the piston are flimsy and I believe the source of an occasional popping noise. I picked this for the flip-up arms but they don’t flip all the way parallel to the sides leaving the nubs on each side digging in to my arms as this is not the widest of chairs. It was an ok value.