My 12-year-old purchase this chair for homeschooling. He has used it for three weeks straight and loves it. When he is done with school he rolls it to play video games for 2 hours. He thinks it is comfortable. He built himself. We give it 4/5 stars because he also purchased another higher-end chair from Staples and finds that the back and neck support not featured in this one makes for a more comfortable chair.
I'd give it a 2 wife thinks it's comfortable and says 4 so the 3 Arms are very high too high to use my mouse comfortably fortunately the fold up and out of the way but would rather have them adjustable to the correct height. I do not think it is very well padded or comfortable for long stays at the computer