Customer reviews from Staples
Emerge - Vortex Bonded Leather Gaming Chair, Supports Up to 301 lbs, 17.9" to 21.6" Seat Height, Blue/ Base - Black
Average customer rating
4.5
(9,443 Reviews)
Rating breakdown 9,443 reviews
5 Stars
6,995
4 Stars
1,429
3 Stars
421
2 Stars
272
1 Star
326
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for Emerge - Vortex Bonded Leather Gaming Chair, Supports Up to 301 lbs, 17.9" to 21.6" Seat Height, Blue/ Base - Black
Posted by: P.T.
Verified Purchase:Yes
I best chair ever. So comfortable for hours.
Written by a customer while visiting Staples
Customer Rating
1
Disappointed very uncomfortable.
on June 30, 2025
Posted by: D Lopez
I was very excited to find this chair on sale when I purchased it in February. I wanted to give it time to get ‘broken in’ but it’s been a huge disappointment. Perhaps I have one that is defective but it’s very uncomfortable in the tailbone lower back area. I feel like I am sitting on a chair that is sloping downward the entire time. I’ve tried adjusting the settings the screws to see if I can balance it out but no luck. I went as far as buying a lumbar support cushion. I’m 5’11 210 so I am well below the weight capacity of this chair. After 5 months I’m finally giving up on it and will be looking to purchase a different chair. If you found this chair comfortable after purchasing consider yourself lucky and buy a lotto ticket ASAP. Don’t recommend not even to my worse enemy.
Response from StaplesBy July 3, 2025
Hi I regret to hear you're unhappy with your chair and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday 9AM to 8PM EST. ^MS
Written by a customer while visiting Staples
Posted by: MARK J.
Verified Purchase:Yes
Easy to assemble and comfortable for long hours. They don’t stay in stock long at the end of year because they are a great buy.
Written by a customer while visiting Staples
Posted by: LATOYA W.
Verified Purchase:Yes
I like the way the chair sits it is very comfortable. I love the color and style of the chair it is a great chair and I would buy it again. Good job Staples I'm very happy with my chair thank you.
Written by a customer while visiting Staples
Posted by: S.M.
Verified Purchase:Yes
Love this share I can be here working for hours and my back doesn’t hurt or my arms very comfortable
Written by a customer while visiting Staples
Posted by: J.L.
Verified Purchase:Yes
Easy to put together and it’s super comfortable
Written by a customer while visiting Staples
Customer Rating
5
Gaming chair for an “old” desktop computer user
on June 20, 2023
Posted by: G.H.
Verified Purchase:Yes
It has only been a week but it is great so far. About the best step by step assembly instructions I have ever seen with a numbered set of parts pouches one for each assembly step.
Written by a customer while visiting Staples
Posted by: JERRY B.
Verified Purchase:Yes
My son had bought one and when I sat in it I was amazed how comfortable it was since I'm having back surgery soon and nothing is comfortable. Had to have one. Takes some time to put together I should have let Staples do it. The instructions were easy to follow. Did I mention it was a great buy also?!
Written by a customer while visiting Staples