Customer reviews from Staples
Emerge - Vortex Bonded Leather Gaming Chair, Supports Up to 301 lbs, 17.9" to 21.6" Seat Height, Blue/ Base - Black
Average customer rating
4.5
(9,443 Reviews)
Rating breakdown 9,443 reviews
5 Stars
6,995
4 Stars
1,429
3 Stars
421
2 Stars
272
1 Star
326
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for Emerge - Vortex Bonded Leather Gaming Chair, Supports Up to 301 lbs, 17.9" to 21.6" Seat Height, Blue/ Base - Black
Posted by: M.H.
Verified Purchase:Yes
Very comfortable. I like the fact that both armrests come up.
Written by a customer while visiting Staples
Customer Rating
3
Quality chair with good looks but misleading description.
on June 15, 2019
Posted by: bkm223
Verified Purchase:Yes
Bought the chair online. Received earlier than projected. Materials were quality materials and chair looks good once assembled. Rolls well (on hardwood floors at least) and is comfortable. That said a few takeaways..... 1.. Chair assembly was easy (about 20-30 mins). All tools needed to put together the chair were included; however regarding the directions the diagram for the seat does not state which is the front or back of the seat. You have to figure out which way to put the connector on the bottom of the seat. 2. Unless there's something that I'm missing (and I'm pretty sure that I didn't miss anything nor did the other 3 people who sat in it) the chair does NOT tilt. One fixed position. Again I may be missing something but I'm pretty sure that I'm not. 3. The arms do NOT adjust up or down as the product description states. They FLIP/PIVOT up and down so that you can push the chair under a desk (or just to get the arms out of the way) but they do NOT adjust up or down. The manual is also misleading as it provides a picture of the arms with arrows pointing up and down as to insinuate that they adjust up/down. But again they do not. If it weren't for those 3 issues I would rate the chair higher as again it's a nice looking chair that is comfy. Unfortunately I bought the chair under the guise that the chair tilted back and that the arms were adjustable up and down (and not just flip up) but it does neither of those things.
Response from StaplesBy June 17, 2019
Hi there thank you for reaching out regarding our Staples Luxura chair. We're glad to hear that you're happy with your chair overall. This item definitely has tilt tension as well as a tilt lock for customized support. Please contact our Product Support Team at (800) 425-0049 and we can walk you through adjusting the tilt function. Thank you and have a great day!
Written by a customer while visiting Staples
Posted by: MARK L.
Verified Purchase:Yes
This chair is very comfortable and supports your back really well. It is also easy to assemble.
Written by a customer while visiting Staples
Posted by: OCTAVIO G.
Verified Purchase:Yes
Great comfort chair for office and games. Love it. Thanks
Written by a customer while visiting Staples
Posted by: ALAN K.
Verified Purchase:Yes
The Chair I bought from Staples is very comfortable compared to the one i bought from others. I say again great chair you must try it.
Written by a customer while visiting Staples
Posted by: RON H.
Verified Purchase:Yes
Really easy to put together and super comfortable.
Written by a customer while visiting Staples
Posted by: CRYSTAL Z.
Verified Purchase:Yes
This was the most comfortable office chair I tried out in the store. The black/gray look perfectly fine in a professional office although I was really tempted to get the lime green!
Written by a customer while visiting Staples
Posted by: LOUISE P.
Verified Purchase:Yes
I like my chair because it’s comfortable and the right size
Written by a customer while visiting Staples