During assembly I noticed a small (1/4") cut in the seat covering on the underside of the seat near the front-center of the seat. The assembly instructions were simple and easy to follow. However when attaching the seat back to the seat bottom (Steps #5 and #6) after the arms had been attached to the seat bottom (Step #4) it was difficult to position the seat back between the arms to align the attachment holes of the arms with the seat back. I think it would be better to attach the arms to the seat back first and then attach the arms to the seat bottom. Doing Steps #5 & #6 first and then Step #4 would be easier than the order of steps in the instructions. I have now had the chair for 7 days and have noticed that the padding in the arms has shifted to the outside of the arms and not as supportive to my arms. In all fairness I use the chair around hours a day while doing computer work. Even so I think the other features of the chair like the lumbar support are very good.
We bought this chair for our 12yr old son for online school and for when he plays on his PS4. Easy to assemble and very comfortable. Great chair for the price.
Gave this to our son as a Christmas gift. It is very comfortable and a reasonable price. It looks pretty cool too!
Written by a customer while visiting Staples
Customer Rating
3
Disappointed
on September 25, 2024
Posted by: John D.
I bought this as an office chair in February of this year. This is a chair that is designed for several hours of sitting each day of which I don't even come close to. Within a few months a couple of seams on the seat have started to come apart. And just the other day the left arm support came right off! With the exception of the chair coming apart in these few places it is pretty comfortable.
Went to the Branford CT store for the chair after calling the night before and getting an employee named "Adman". It was 15 mins. before the store closes and Adman actually looked on the truck that had arrived earlier to check and see if the store had the chair I wanted. Then he put it aside for me to purchase the next day. When I arrived the next day Adman actually asked me if I needed help while I was waiting in line. He went and got the chair and told me he'd meet me at the cash registers he even brought a shopping cart to put it in. Fantastic customer service!!! Awesome attitude and pleasant to talk to. Rarely see this kind of service now a days. Thanks for having this great employee!