I sat in the chair at the store and loved it. It was soft and had a recline feature. When I got it home it does not recline and doesn't seem as soft I have tried to adjust it to recline more but it doesn't seem like the same chair. Not sure if it is the same chair. Haven't gone back to the store because it is 3 hours away.
This chair is very comfortable. The padding is soft and pillowy and it doesn't feel like it bottoms out on anything objectionable. Seat is very wide and the arms too low but I like that they swing up with resistance and I can swing them up pull the chair in close to the table then put them down on the edge of the table and then they are a perfect height for me and the wide seat doesn't really matter. Buying it at Staples was troublefree and the 3-year warranty is $20 and a good thing for a low-cost chair. Oh and assembly was very simple. My son got one in white and it looks very sharp and I got one in gray and it looks professional.
I have been looking at getting a new office chair for months and finally pulled the trigger when this one went on sale. It’s probably the most comfortable office chair I’ve ever owned. I don’t regret it a bit. It was easy to put together and I still feel like it looks professional in my home office. I hope it holds up but time will tell.