Love this chair! I have had several back surgeries and needed a comfortable chair for work. I liked it so much I bought another for our home office desk. I can sit in it several hours without getting uncomfortable or sore when I get up. Also I love the flip up arms!
It can be put together by one person but it's easier with two. After getting it assembled I wondered why it didn't feel right when I sat on it. Turned out I had installed the seat backwards. With all the warnings stabled to the bottom in different languages I missed the small notice "FRONT" as well as the "L" and "R". I hope they add something to the instructions to make sure others don't have the same problem. Chair is COMFORTABLE. My cat loves it and will claim it if I'm away for more than a minute. He gives me baleful looks when I move him to HIS bed.
I love the fact that the arms of this chair go up and get out of the way when they are not needed. All office chairs should have that function. Also the headrest is convenient. However the seat on this chair is quite uncomfortable! Most distressing is that when one sits back it doesn't take long for the tailbone (or coccydynia) to let you know that it is being stressed and it's most uncomfortable! I was bedazzled by the ad that drew me to the store and the fact that the chair was on sale. The time I spent sitting rolling the wheels and turning left & right seemed to be enough to make a good choice. After 5 days I'm disappointed and wished I'd found a much better chair - something with ergonomics in mind. So my search for a comfortable office chair is underway. Sad I must return this one when I have time.
I like the chair but I expected the armrests to lower and raise. Instead the fold the armrests up or down. While this works it is not what I expected. This is why this chair only rates a four- instead of a five-start rating.