Customer reviews from bestbuy-ca
Beats - Refurbished Excellent - Powerbeats Pro Totally Wireless Earbuds - Ivory
Average customer rating
3.3
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
40
4 Stars
21
3 Stars
5
2 Stars
7
1 Star
33
53%of customers recommend this product.
(
42 out of
79)
Customer Reviews for Beats - Refurbished Excellent - Powerbeats Pro Totally Wireless Earbuds - Ivory
Customer Rating
3
Great Headphones but died after 2 years
on March 4, 2025
Posted by: Sophster
from Canada
I absolutely adored these for the short time I used them. After 2 years the right bud would start dying after 30 minutes and would lose connection with my phone. Shortly after the left one did the same thing. Not worth it for the high price tag
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Extremely disappointed by the Powerbeats Pro
on July 7, 2025
Posted by: Erik
from Saint-Laurent
I've experienced a lot of issues with these earbuds, especially when it comes to connectivity. Often, only one earbud connects, or neither of them does. The connection is very inconsistent and unreliable. I also noticed that the battery drains very quickly, even after a full charge.
In my opinion, the Powerbeats Pro are not well designed for Android users. I expected a premium product, but I’ve had nothing but problems with them since I bought them and that was less than a year ago.
To make matters worse, Apple refused to replace them under warranty of the one year, citing corrosion due to sweat or rain, which seems unreasonable for a pair of earbuds marketed for sports and workouts.
I’ll admit, the sound quality was good when they actually worked, but it was way too inconsistent. Too often, I’ve had to start a workout with just one earbud working, or worse none of them charging properly. Even when placing them carefully in the case, they often don’t charge as expected.
Overall, I’m extremely dissatisfied. I wouldn’t recommend the Powerbeats Pro especially to Android users or anyone expecting reliability in a premium product.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca