Customer reviews from bestbuy-ca
Beats - Refurbished Excellent - Powerbeats Pro Totally Wireless Earbuds - Ivory
Average customer rating
3.3
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
40
4 Stars
21
3 Stars
5
2 Stars
7
1 Star
33
53%of customers recommend this product.
(
42 out of
79)
Customer Reviews for Beats - Refurbished Excellent - Powerbeats Pro Totally Wireless Earbuds - Ivory
Customer Rating
1
Seriously NOT worth the price.
on March 3, 2024
Posted by: John
from Kingston
Doesn't have ANY sound blocking capacity, no equalizer and no options through the app.
Quality is barely "ok" with the WORST bass.
Quality is barely "ok" with the WORST bass.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Frustrating Product
on March 7, 2024
Posted by: Kevin
from Surrey
I have been very disappointed with this product. When they are charged, the earphones are excellent. The trick is getting them to both be charged when you need to use them. Frequently, one of them (usually the left one) has been drained to zero battery life while they are in the case. They also connect randomly while in the case. Therefore leading to battery depletion. Lots of ideas out there on how to fix the issue. None work. Stay away from this product.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Too Small - Hurts My Ears
on May 16, 2024
Posted by: Unhappy Customer
from Canada
No, it's not the ear bud size that they provide different sizes but the strap. The original version from a few years ago was larger and comfortable. They decided to go smaller and it just hurts to use.
Stupid.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Only one side works
on June 14, 2024
Posted by: Dusty
from Ottawa
Had these for a few months before one earphone stopped working completely. They are way too expensive to be doing that.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Awesome headphones
on July 14, 2024
Posted by: Vekerpeker
from Prince George
I use these to listen to music a lot and to play my switch. They are a huge upgrade from the Powerbeats3. I read alot of reviews about them losing connectivity and I have had them for almost a year and they haven’t lost connection yet. I can even go into other rooms of the house away from my phone and they work fine.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Do not buy, it’s a waste!!!
on July 28, 2024
Posted by: Ale
from Prince Albert
I am on my 3rd pair of these thinking they’ve fixed the problem of one side always not connecting. These are very comfortable earbuds and great for working out, but I always have to reset it and mess with it every time, it’s annoying. Apple AirPods are better! They’ve obviously didn’t fix the problem so stay far away from these and save your money on these very expensive earbuds that don’t work.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Battery stops after warranty expires
on December 1, 2024
Posted by: Pablo
from Hamilton
Ironic how the right side stops working and the hook around ears start to come off after the 1 year warranty expires
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Ear bud dying
on February 9, 2025
Posted by: Bgp
from Saskatoon
My right ear bud dies after only 30 minutes of use. When I put it back in the charging case, it shows +/-65%. I have hit the reset button but it doesn’t change anything. I would not recommend this very overpriced and underperforming product.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca