I have have a Vitamix 5200 for maybe 20 years. I realized it wasn't working as well as it once did so we decided to replace it. We basically use it for smoothies using essentially the same ingredients as we always have for many years. Sadly, the new 5200 doesn't work nearly as well as the old one. About once a week I have go dig out the base unit from the garage to finish our breakfast because the new one once again shuts down. There is no way this unit could make ice cream or anything else remotely heavy duty like the old one could when it was new. Very disappointed in this product.
Response from vitamix.comBy Vitamix, February 10, 2026
Hi, we are sorry to hear of your experience. Please know that the newer units have a more sensitive thermal protection system to protect the motor and will shut off when they get too warm. To avoid overheating your machine in the future, be sure to ramp the machine up to the highest speed within five seconds of turning it on to activate the cooling fan in the motor. If you have tried these tips and still are having an issue, please call us at 1-800-848-2649, so we can further assist.
I owned another juicer for many years, and I have to say, I was satisfied with it. However, the clean up was more than I really had time for. When I decided to cross over to the Vitamix, it was JUST what I needed in terms of clean up AND quality of juice!
Pros: Healthy lifestyle, Good recipes, Time-saver, Easy to store, High quality, Long lasting, Convenient, Easy to use, Blend quality
I've been wasting money my whole life on cheap blenders and food processor attachments that rarely do their job well or last more than a few years. The Vitamix was the best addition to my kitchen since my wedding registry.
Pros: Healthy lifestyle, Good recipes, Blend quality, Product features, Functional, Time-saver, Versatile, Long lasting, High quality, Easy to clean, Convenient, Easy to use, Durable
I originally had purchased a less powerful Vitamix and they happily exchanged in for this fabulous machine. I use it daily and I especially like the cookbook of recipes that came with my new machine, a great way to get your vegetable in-take in for the day.
Pros: Good recipes, High quality, Easy to clean, Easy to use
I got this for Christmas and have been wanting one for a very long time. I use this almost everyday sometimes twice a day. It makes the best everything no matter what you use it for. My smoothies come out exactly the consistency that I love so much... Perfect!
Pros: Healthy lifestyle, Good recipes, High quality, Easy to use, Durable, Blend quality
first time we used this, my wife made soup. We were a bit skeptical that a blender could actually make hot soup, but as far fetched as it sounds, it did. Not a lot of use yet but we are sure it will be one of the best additions to our kitchen.
Pros: Product features, Functional, Time-saver, Versatile, High quality, Long lasting, Easy to clean, Durable, Easy to use, Blend quality
I would recommend this to a friend!
Written by a customer while visiting vitamix.com
Customer Rating
5
Love it!!
on August 1, 2015
Posted by: Tina
from New Jersey, United States
Gender:Female
Just made my first smoothie!....it was my own creation...Watermelon & peaches with some Almond/Cocunut milk & ice!.....Yummy! Looking forward to trying the recipes that came with the blender! Also, it's a great & yummy way to get more fruits and veggies into your diet!! It's pricey but worth it. High quality blender!
Pros: Recipe Enhancement, Power, Texture Quality, Easy to use, Durability, Product features, Speed of Service, Versatility