Everyone raves about the Vitamix, for the money it’s not what I expected. I’ve used it maybe 5 to 6 times. Follow recipes to a T and does not blend properly. Im starting to think something is wrong with it and returning it for a new one. Disappointed. Haven’t used it in over three weeks. It’s more of a hassle than anything. Nothing blends properly
Response from vitamix.comBy Household Customer Service, October 2, 2018
Every Vitamix should produce a silky, smooth end result. We'd be happy to further assist you. Please call 1-800-848-2649 for further assistance.
It was not to my expectations. I wanted to make a juice and still got little crummbles. I am sorry but not worth my money.
Pros: Easy to use
Written by a customer while visiting vitamix.com
Customer Rating
3
Great, till it stops working, then ?
on July 26, 2023
Posted by: Dave916
from California
Gender:Male
Then it’s a very expensive and useless appliance. Gave our kitchenAid to our son when we purchased the Vitamix. kitchenAid was over 18 years old when we gave it to him 8 years ago. He’s in college, an athlete (swimmer), make protein shakes every day with that OLD RELIABLE MIXER. Our Vitamix died today - just stopped, mid smoothie making. Called my son, he laughed while he was mixing a shake with the old KitchenAid.
Pros: Versatility
Response from vitamix.comBy HHCC , August 1, 2023
Hi there! If your Vitamix shut down while you were blending, it is likely it temporarily overheated. Sometimes the machine may emit a burning odor and/or stop temporarily because its thermal protector sensed that the machine was close to overheating. If this occurs, we recommend turning the power switch off for up to 45 minutes, allowing the machine to cool down or reset. To avoid overheating your machine in the future, be sure to ramp the machine up to the highest speed within five seconds of turning it on to activate the cooling fan in the motor. If you have not done so already, please try to power your Vitamix on today to see if it has regained power.
If your machine is still without power, please reach out at either 1-800-848-269 or service@vitamix.com.
I bought my Vitamix a couple months ago and think it is better than a cheap blender for most tasks. I would prefer more power for fine textured smoothies and do not like having to buy a seperate container for dry grinding.
I watched recipe videos on YouTube and read the starter guide and found quite a few recipes amazing. But tonight I tried to make but butter and my vitamix suddenly just slowed and died. Now it won’t turn back on. Help!?
Response from vitamix.comBy HHCC, December 5, 2020
Sometimes the machine may emit a burning odor and/or stop temporarily because its thermal protector sensed that the machine was about to overheat. If this occurs, we recommend turning the power switch off for up to 45 minutes, allowing the machine to cool down or reset. To avoid overheating your machine in the future, be sure to ramp the machine up to the highest speed within five seconds of turning it on to activate the cooling fan in the motor.
It’s ok, didn’t have power for blending a lot of things well, including hummus. I wish the company would either make a home machine that had more horse power or make the vita-prep 3 compatible with multiple containers. Since I don’t love the plastic. When blending hard materials I already saw dents, plus tritan plastic seems controversial. Also a vacuum blender would be nice because it is true, this blender very much oxidizes some mixtures.
Written by a customer while visiting vitamix.com
Customer Rating
3
Great blender but they don't make a food processor
on February 7, 2023
Posted by: Gurwinder
from Atlanta
Gender:Male
I got a 5200 and I love the blender. It does what it needs to. But I have a small space and I don't want to have multiple things on my counters and they don't make a food processor attachment for this one.